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Leasing Consultant

Hamilton Point – Cordova, TN

We are currently looking for a Leasing Consultant for our 512 unit community in Cordova, TN. If you are an experienced Leasing Consultant with a desire for a career with a growing company, wed like to hear from you.

Position Summary

The Leasing Consultant is responsible for coordinating all activities related to apartment rentals, move-ins and moveouts, and lease renewals. This position is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.

Essential Duties & Responsibilities

  • Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and procedures.
  • Ensures model apartments are in touring condition.
  • Orients prospective and current residents to the property.
  • Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
  • Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
  • Follows up with all prospective residents via phone, mail or email.
  • Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.
  • Ensures excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents.
  • Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team.
  • Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.
  • Completes weekly leasing reports in accurate and timely fashion.
  • Ensures all open and close procedures are completed daily.
  • Assists with ongoing resident relations throughout occupants tenancy by ensuring occupants requests are responded to promptly and accurately.
  • Responsible for shopping competitive properties.
  • Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
  • Assists with processing work order requests for residents and ensures work is completed in a timely manner.
  • Supports management by providing clerical support such as answering phone calls, filing, and processing property invoices, as needed.
  • May be asked to assist with planning and implementing resident activities in order to increase resident retention.
  • Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

Skills/Specialized Knowledge

  • Ability to read, write, understand, and communicate in English.
  • Ability to use a personal computer and has working knowledge of email, Microsoft Word, Excel, and Yardi or other types of on-site accounting software.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, 10-key, and key track system.
  • Excellent customer service and interpersonal skills; ability to relate to others.
  • Professional verbal and written communication skills.
  • Strong organizational and time-management skills.
  • Ability to perform basic mathematical and accounting functions.
  • Ability to read and comprehend reports.
  • Comprehension of federal fair housing laws and any applicable local housing provisions.
  • Ability to multi-task.
  • Ability to make quick and effective decisions.
  • Ability to analyze and resolve problems.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to close a sale.
  • Ability to set and meet goals.
  • Ability to consistently meet deadlines.
  • Ability to maintain flexibility and creativity in a variety of situations.
  • Ability to maintain confidentiality.
  • Ability to drive an automobile.

Required Licenses

  • Current driver license and automobile insurance.
  • Real estate license (if required by state).
  • Other licenses and/or certifications as required by state law.

Other Requirements

  • Must maintain professional appearance and comply with prescribed uniform policy.
  • Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
  • Ability to work weekends and non-traditional holidays.
  • Must be available to work on-call or when needed due to staffing shortages.
  • Some travel may be required.
  • Physical Demands
  • Standing, walking, and/or sitting for extended periods of time.
  • Frequent climbing, reaching, use of fingers, handling, talking, and hearing.



  • Moderate crouching and lifting.
  • Sustains substantially recurring movement to fingers, hands, wrists, legs, and feet.
  • Pronounced visual acuity (near and far) and field of vision.
  • Ability to judge distances and spatial relationships.
  • Ability to identify and distinguish color.
  • Ability to lift and/or move up to 50 pounds.
  • Rare to moderate proximity to moving, mechanical parts.
  • Ability to compare, copy, compute, compile, analyze, coordinate, synthesize, negotiate, and communicate.
  • Ability to tolerate stressful situations.
  • Ability to work under moderate to close supervision.

Work Environment

  • Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
  • Potential exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.


  • Potential exposure to communicable diseases through frequent contact with public.
  • Possible exposure to short-tempered or aggressive people.
  • Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, fire, and radiation.


Job Type: Full-time


  • Leasing: 1 year (Preferred)
  • Yardi: 1 year (Preferred)

Work Location:

  • One location

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