Logistics Coordinator

Priority Express Courier – Lincoln Park, NJ

This position is designed to communicate effectively with both vendors and customers to ensure that deliveries are consistently made on time as we work to meet the needs of our customers. Will report directly to the POD lead.

Responsibilities:

Operations:

  • Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, or needs, using radios, telephones and dispatch software. Communicates all pertinent data (customer’s locations, type of pickup, scanning requirements, temperature requirements, ect.) to vendors at the time of dispatch.
  • Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management.
  • Serve as a contact person for all Vendor/ICs within route territories and inform them about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
  • Manage contact with vendors and independent contractors to ensure all routes are covered as needed.
  • Determine response needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
  • Communicate Chain of Custody standards (location scanning, specimens handling, parcel scanning, HIPPA and TSA Compliance, ect.) as required by Priority Express customers.
  • Resolve Vendor/IC problems or grievances and refer to vendor management if further assistance is needed.
  • Evaluate importance of incoming telephone calls and prioritize accordingly.
  • Provide support to the customer service team on an as needed basis or during peak work periods.
  • Ensure that the policies and procedures as defined in the Priority Express Employee Handbook are consistently followed.
  • Makes decisions and takes the necessary actions to determine the most appropriate delivery methods to meet or exceed the customer’s service expectations.
  • Maintain accurate documentation, on the status of each job within the dispatch POD, manages distribution of work, and ensures documentation is complete before jobs are cleared.
  • Other duties/tasks as assign.
  • Customer Service:

  • Provide excellent customer service by ensuring timely and efficient courier service for customers according to route schedules and On Demand requests.
  • Confer with customers or supervising personnel in order to address questions, problems, complaints, and requests for service.
  • Keep customers notified of changes with route schedules and or on demand delays.
  • Requirements:

  • Excellent verbal communication and problem solving skills
  • Computer skills including Microsoft Word, Outlook, and Internet.
  • Interpersonal skills; ability to foster teamwork and motivate/coach others.
  • Knowledge of local and regional geographical area
  • Accurately and quickly read maps
  • Make optimum decisions under pressure and time constraints
  • Job Type: Full-time

    Experience:

  • Logistics: 1 year (Preferred)
  • All Jobs in Lincoln Park, NJ

    • Campus Recruiter

      Bank of America New York, NY

      View Job
    • Coordinator, Patient Logistics / Full Time / Day Shift / ICU Experienc

      Northwell Health New York, NY

      View Job
    • Marketing & PR Coordinator

      Breguet Weehawken, NJ

      View Job
    • Consumer Engagement Coordinator

      Universal Music Group New York, NY

      View Job
    • Marketing & Graphic Design Coordinator (Ramsey, NJ)

      Porcelanosa Ramsey, NJ

      View Job
    • Recruiting Specialist

      Cornerstone Research New York, NY

      View Job
    • Marketing & Graphic Design Coordinator (Ramsey, NJ)

      Porcelanosa Ramsey, NJ

      View Job
    • Construction Associate

      WeWork New York, NY

      View Job
    • Human Resources Assistant

      Gallo Wine Sales of New Jersey Elizabeth, NJ

      View Job
    • Event Coordinator / Event Assistant

      Shoptalk New York, NY

      View Job
    • Talent Acquisition Coordinator

      The Trade Desk New York, NY

      View Job

    Featured Articles

    SAP ESS MSS Online Training For All Business Areas

    29 April 2016

    SAP ESS stands for SAP Employee Self-Service and SAP MSS stands for SAP Manager Self-Service. SAP ESS and MSS are web-enabled tools used by the employee to update their data themselves and used for managers to update the data of their subordinate. SAP ESS covers data from various business areas: wor

    read more..

    SAP MM Online Training

    22 April 2016

    SAP Material Management (MM) is a functional system/module that deals with inventory management and procurement handling. It is one of the largest modules and integrates well with other SAP modules like QM, PP and SD. Its main features are credit, good receipt, bill of material, purchase orders, acc

    read more..

    Best Oracle Apps Technical Online Training

    03 May 2016

    Oracle Apps Technical provides a basic understanding of database, file system, and architecture used in Oracle application release 11i. It details about multi-tier architecture used to provide user the Intranet or Internet, and also the relationship between Oracle applications and the Oracle databas

    read more..

    SAP BODS Training Course – Best in USA

    02 May 2016

    SAP BODS stands for SAP Business Objects Data Services. It is an ETL tool used to build enterprise data warehouses and data mart. It was previously known as SAP BODI, i.e. Business Objects Data Integrator. It can be used in both batch and real-time mode. It is used in massive data intensive applicat

    read more..

    Thanks For Your Feedback

    OPT Nation© 2018 Powered By Ragns Inc

    Attach A Resume First