Medical Assistant- ENT

ProHEALTH Medical Management – Syosset, NY

ProHEALTH is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, our goal is to provide quality health care to ensure that our patients get the right care at the right time.

Were a dynamic and growing health care organization, offering a wide range of employment opportunities. We are seeking professional and dedicated individuals to be part of our team, where integrity, respect, accountability, and collaboration are among our core principles.

We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement.


The Medical Assistant must show an uncompromising commitment to providing the highest quality of patient care by being an integral part of the clinical team. Medical Assistants are under the general and direct supervision of the Office Manager. The Medical Assistant prepares the patient for the physician and will perform their duties to the full level in accordance with NYS guidelines as outlined below.



  • Prepares exam rooms for use following ProHEALTHs protocol including: disinfecting, stocking all rooms, checking vaccinations and medications available for the day.
  • Responsible for Practice Health & Safety Assessment tasks such as log keeping, sample medication cabinet, etc.
  • Clean, set up, and prepare equipment and supplies for use.
  • Checks equipment to assure accuracy.
  • Provides pre-visit planning.
  • Stores all supplies and specimens properly as per guidelines.
  • Performs laboratory test procedures within established criteria. Including but not limited to:
    • Performing Quality controls as per NYS guidelines.
    • Maintaining logs with accurate documentation.
    • Follow NY state guidelines for CLIA waived testing.
  • Adheres to safety and scientifically accepted infection control practices and standards. Including but not limited to:
    • Follows hand washing protocols.
    • Practices aseptic techniques.
    • Utilizes protective barriers.
    • Utilizes personal protective equipment, e.g. gloves, lab coats.
    • Maintains proper disposal of hazardous materials.
    • Demonstrates knowledge of role in emergency disaster.
    • Adheres to OSHA Blood Born Pathogen Standard. Patient Care:
  • Demonstrates courtesy to the patient at all times, incorporating C-I-CARE into all patient interactions.
  • Follows National Patient Safety Goals, using two patient identifiers at all times.
  • Provides a comfortable and safe environment.
  • Responsible for recording chief complaint in medical record.
  • Assists physician with examination and treatment within scope of practice.
  • Demonstrates awareness of patients limitations and plans accordingly.
  • Prepares patient for examination and treatment.
  • Performs EKG and PFTs as directed.
  • Collects specimens such as blood and urine and records the results in the patients medical record for the prescriber to review.
  • Labels all specimens appropriately using two patient identifiers. Administrative:
  • Must be familiar with all job functions performed by the front desk staff and assist with these functions as needed, including but not limited to prior authorizations.
  • Participates in work huddles daily.
  • Perform other job related duties as assigned.


Comply with all ProHEALTH policies related to privacy rules established under the Health Information Privacy and Portability Act of 1996 (HIPAA).


  • High School Graduate or equivalent.
  • Certificate in Medical Technology or a minimum of 6 months experience preferred.
  • Phlebotomy Certificate preferred.


  • Ability to function as an effective team member. Works well alongside physicians, nurses and other ancillary staff.
  • Ability to communicate effectively.
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
  • Ability to learn and adapt.
  • Ability to direct others.
  • Knowledge of EMR, Word Processing software and other specialized software for healthcare industry.
  • Skilled in operation of tools and equipment.


  • Prompt and regular attendance according to policy
  • Comply with dress code and appearance standards.
  • Interact with patients, customers, management, team members the general public, in a professional, courteous, and tactful manner.
  • Functions and communicates respectfully with peers.
    • Covering each other during breaks, helping to draw bloods outside of daily assignments
  • Work with integrity, uphold ProHEALTHs mission, values, and maintain confidentiality in all situations.
  • Follow safety & security policies & procedures, immediately reporting suspicious activities and unsafe conditions.
  • Participate in all mandatory job training and meetings.
  • Adhere to requirements, policies and procedures outlined in the Employee Handbook and/or other clinical practices.
  • Completes annual competencies

According to the NYS Department of Education, tasks that cannot be performed by medical assistants or unlicensed persons include:

  • triage, plan and evaluate patient care
  • treat & diagnose patient in person, online or by phone,
  • interpret test results or advise patients about medical conditions
  • administering medications through any route,
  • administering contrast dyes or injections of any kind,
  • placing sutures,
  • taking x-rays or independently positioning patients for x-rays,
  • applying casts,
  • first assisting in surgical procedures

ProHEALTH strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.

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