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Medical Billing/Admin Assistant

Back On Track Physical Therapy – Brookline, MA

Medical Billing/Admin Assistant

We are an established and growing physical therapy clinic with multiple locations and are looking for a Full Time Medical Billing/Admin Assistant to join our team in Brookline, MA.

As Medical Billing you will be responsible for payment posting, denial reconciliation, insurance and patient aging and ensure that claims are filed accurately and paid timely. You will interact with providers, insurance carriers, and patients to ensure that the clinic receive fast and maximum reimbursements.

Essential Functions:

  • Oversee payment posting for the practice
  • Ensure that all charges are submitted in a timely manner
  • Actively manage A/R with diligent and timely follow up
  • Resolve claims issues and submit appeals as necessary
  • Credentialing all new hired Physical Therapists
  • Work team oriented and build relationships throughout the organization
  • Participate in team and/or management meetings to discuss improvements and best practices
  • Perform general administrative responsibilities and clerical support
  • Front desk coverage including checking in patients, collecting copays, scheduling patients when needed

Job Qualification:

  • Minimum High School degree
  • 2+ years of experience in medical billing, medical claims processing, collections or related functions required
  • Physical Therapy billing preferred
  • Excellent communication skills, verbal and written
  • Professional and courteous disposition especially with patients
  • Computer savvy
  • Ability to work in both a team based environment and independently
  • Ability to manage multiple streams of work simultaneously using good planning, organization, multi-tasking, and prioritization in order to meet deadlines
  • Phone availability and/or coverage evenings is required, as needed
  • Proficiency using Microsoft Office
  • Knowledge of ICD-10, CPT coding and familiarity with EOBs and ERAs
  • Knowledge of credentialing including CAQH, Pecos, and more.


  • 401k options
  • Medical, Vision and Dental
  • Paid time off
  • Bonus opportunities

Job Type: Full-time

Job Type: Full-time


  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off


  • Medical

Administrative Duties:

  • Scheduling
  • Answering and routing phone calls

Financial Duties:

  • Processing payments
  • Billing

This Company Describes Its Culture as:

  • Outcome-oriented -- results-focused with strong performance culture
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative


  • Monday to Friday
  • No weekends

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