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Medical Billing Specialist II - Cash Posting

PHI Air Medical – Phoenix, AZ

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  • Daily cash reporting
  • Aged accounts receivable balance and update
  • Cash posting in GE
  • Posting adjustments
  • Identify low payments
  • Ability to read and understand EOBs
  • Reconciliation to bank records
  • Ability to analyze claim data
  • Access and batch daily lock box contents, clearinghouse remits and web based EOBs
  • Compile all receipts information into cash sheets and send daily e-mail notification of daily and month to date cash totals to management.
  • Notify team and/or management of any trends related to partial payments, recoups, slow payments or other payer specific issue
  • Perform all contracted adjustments per matrix and all other approved adjustments.
  • Demonstrate understanding of all correct payment rates and ensure incorrect payments are researched by follow up team.
  • Provide oversight for credit card processing and security.
  • Take direction, coordinate projects and prioritize assignments on individual basis, as well as on a departmental/team level.
  • Provide leadership and to act as a resource for management to assist, train and provide support to the PFS Billing Staff.
  • Must demonstrate positive teaming, effective cooperation in all communication within established team and throughout the entire PFS department.
  • Verify and process refunds according to PHI policy.
  • Balance daily and monthly receipts and generate appropriate day close and month close reports.
  • Responsible for continued research and follow up on unapplied monies.
  • Audit and resolve accounts with credit balances and other balance issues submitted by staff and management.
  • Ability to create reports using Excel and/or Access, as required
  • Ability to organize and file large amounts of paperwork and electronic data
  • Other duties and responsibilities as assigned.
  • Responsible for supporting company Safety Management System activities.
  • Complying with company HS&E policies and procedures
  • Understand and provide visible support of Destination Zero.


  • 5 & 2
  • Phoenix, AZ


  • Requires HS or GED equivalent and some college level courses; or AA. BA preferred.
  • Type 35 wpm, 10-key by touch, and other general office equipment
  • 4+ years of previous experience in billing and general office procedures, bookkeeping and/or accounting
  • Prefer minimum 1 year insurance medical billing and EOB experience
  • Strong analytical skills, communication skills, follow-up skills, and attention to detail.
  • Strong MS Office (Excel, Word, Access & PowerPoint), Outlook proficiency
  • Ability to read, write and follow specific instructions in both written and verbal form
  • Must be able to pass a pre-placement drug test and background screen


  • Regular pay scale applies


  • Safety - Taking responsibility to put the tools and processes in place that will ensure your own safety and the safety of those around you. The key components of Safety are: System (SMS), Risk Management, Safety Assurance, Personal Responsibility, Discipline, Compliance (Integrity), and Capacity for Collective Action.
  • Efficiency - Ability to maximize the benefits and profits, while minimizing effort and expenditure. The key components of Efficiency are: Process Efficiency, Organizational Efficiency, Resource Allocation & Maximization, Measurement and Accountability, and Organizational Transparency
  • Quality - Meeting the customers needs and conditions for success over the long term and to the greatest extent possible. The key components of Quality are: Leadership Position, Technology, Technical Proficiency, Measurement and Accountability, and Innovation.
  • Customer Service - Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. The key components of Customer Service are: Communication, Consistency, Accessibility, Reliability, and Maintaining an Honest, Respectful and Professional Relationship.


  • Drive & Energy The ability to maintain a fast pace and continue to produce during exhausting circumstances.
  • Functional & Technical Expertise Allows the individual to add organizational value through unique expertise and serve as a resource to the organization within his/her area of expertise
  • High Standards Sets the stage for continuous improvements, the adoption of best practices and ultimately influences organizational standards.
  • Initiative Takes a proactive approach and takes action without being prompted.
  • Integrity Acts ethically and honestly and applies those standards of behavior to daily work activities.

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