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NETWORK MONITORING TECHNICIAN

Kelly IT Resources – Arlington, VA



Information Technology



Salary : $50000 - $70000  / YEAR

Candidate will be responsible for:

Providing troubleshooting, problem solving and on-site technical support for all levels of end users.

Providing technical support for hardware/software computer deployments and related issues where applicable.

Supporting the roll-outs of new client equipment such as PCs, laptops, as well as, printers and docking stations.

Analyzing, troubleshooting, and supporting additional aspects of an end user computer deployment to include missing non-standard software installs, mapping end user network drives, analyzing and providing support with end user data transfers.

Required Skill Set:

Windows 7 experience

Windows 10 experience

Ability to communicate well and clearly to all levels of end users

Ability to react and adapt on the fly

Familiarity with conducting/providing direct assistance with end user data migrations/transfers

Working with Dell hardware (a plus)

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