Oncology Financial Navigator

Inova Health System – Fairfax, VA

CommissionService Excellence: Provides excellent service by identifying customer needs and fulfilling customer expectations. Insurance Verification: Verifies and enters insurance information and authorization/referral requirements. Accuracy: Completes work assignments within established quality standards. Financial Counseling: Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Revenue Cycle: Applies knowledge of organizational revenue cycle to achieve key performance indicators. Teaming: Contributes to fullest potential to achieve team goals. Problem Solving: Identifies, analyzes, and effectively solves problems. Effective Communication: Communicates effectively with various audiences using the most appropriate method for the situation. Patient Safety - Non-Nursing: Contributes to a safe patient care environment. Workload Management: Manages completion of work assignments based on priority and due dates. IND4

Requirements

Experience: 4 years of healthcare or public health setting with one of a combination of the following: patient finance, insurance benefits, financial assistance programs, public health, social services, or other community based background. Education: High school Diploma or GED Training: ACCC (Association of Community Cancer Centers) Boot Camp (within 1 year of employment). Certification: Commissioned Notary (within 1 year of employment). Special Skills: Knowledge of CPT, HCPCS, and ICD codes. Exceptional communication, conflict resolution, organization, follow-up and negotiation skills. Ability to work in a high volume caseload environment required. Ability to utilize software relevant to the job, including Microsoft Office Suite, medical records systems and medical billing systems.

Work Site Location

INOVA CENTER PERSONAL HEALTH

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