Operations Specialist (Mailroom -WES)-New York, NY

World Education Services – New York, NY

The Operations Specialist will provide accurate and timely processing and distribution of mail, academic documents and information into WES systems ensuring the seamless processing of a high volume of documentation.

Duties included but not limited to:

  • Identifying shipping method and postage for all outgoing mail in accordance with WES policies and procedures.
  • Sorting and processing high-volume daily incoming mail; distinguishing between items received from applicants, schools and institutions.
  • Working with Operations team to distribute mail and documents to other departments at WES.
  • Efficiently and accurately entering and process incoming mail and documents into WES database.
  • Accepting shipments from delivery services and logging courier mail in Doc Tracker system. Picking up mail from outside locations as required.
  • Inputting comment entries into our AICES database, documenting outgoing or incoming returned mail.
  • The Ideal Candidate:

  • Positive team player who works well with others.
  • Able to maintain a positive attitude and produce accurate work in a high-volume repetition work environment.
  • Able to multi-task and be detail-oriented.
  • Creative and effective problem solver.
  • Understands and upholds security protocols.
  • Requirements:

  • Associate degree preferred or equivalent work experience.
  • Excellent computer skills including Microsoft Office and experience working with databases.
  • Experience in an office setting, particularly handling large numbers of records/documents.
  • Good oral and written communication skills.
  • Experience with shipping software & equipment: (MCM G2 shipping system, Neopost postage machine) preferred.
  • Good working knowledge of postal and courier service shipping policies and procedures.
  • Job Type: Full-time

    Salary: $13.50 to $16.50 /hour


  • Microsoft Office: 1 year (Preferred)
  • Office: 1 year (Preferred)
  • Computer Skills: 1 year (Preferred)
  • Fedex Ship Manager: 1 year (Preferred)
  • Education:

  • Associate (Preferred)
  • Benefits offered:

  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Education assistance or tuition reimbursement
  • Child Care benefits
  • Employee discounts
  • Others
  • This job posting is no longer available on OPTnation.
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