Oracle Service Cloud Solutions Architect-Southeast

Accenture – Memphis, TN

The Sales Solution Architect will be responsible for defining the Oracle Sales Cloud solution including alignment with business processes, technical architect, change management, and user experience. Primary responsibilities will be focused on defining the solution, driving client workshops, and managing the technical worksteam. The candidate will need to be client-facing and can serve as a subject matter expert for key capabilities such as: Incentive Compensation, Territory Management, Sales Coaching, Gamification, and Analytics. Must Have Skills

  • Oracle Sales Cloud
  • Customer Relationship Management (CRM), Customer Experience (CX)
  • Key Responsibilities
  • Manage technical workstream including configuration, integration, conversion, and testing
  • Create solution blueprint for projects
  • Manage and support conference room pilot (CRP) workshops
  • Support testing activities including: unit testing, system testing/product testing, and user acceptance testing
  • Ability to estimate effort and create proposals

  • Basic Qualifications:
  • Minimum 5 years experience in Sales Force Automation, Customer Relationship Management, Customer Experience
  • Minimum 3 years experience with Oracle Sales Cloud
  • Strong analytical, written, and oral communication skills; process oriented.
  • Ability to manage teams and processes globally.
  • Excellent problem solving skills.
  • Must be able to accurately compile and synthesize both quantitative and qualitative data.
  • Ability to work in a dynamic environment.
  • Strong Excel and Powerpoint skills
  • Strong attention to details and the ability to multitask
  • All of our consulting professionals receive comprehensive training covering business acumen, technical and professional skills development. You ll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

    Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

    Equal Employment Opportunity

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

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