Patient Access Rep

VCU Health System – Richmond, VA

VCU Health System's Pediatric Primary Care department is seeking an hourly Patient Access Rep. The Patient Access Rep handles all business functions in assigned area which may include reception, scheduling and registering patients for appointments and/or procedures.

Responsibilities

Greets patients; secures the appropriate patient and insurance information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems; collects co-pay (if applicable); and informs patient of provider delays. Provides quality customer services to patient of all ages, their families, visitors, medical staff, clinicians and co-workers ensuring that everyone is treated courteously, quickly and with respect.

Qualifications

Required

High School Diploma or equivalent

Previous experience with personal computers, Microsoft Office software and navigating the Internet

Previous experience keyboarding with the ability to type 40 words per minute

Preferred

Post high school education in healthcare or business related coursework

One (1) year of patient appointment scheduling & registration; working with medical insurance (HMO, managed care, private carriers) using medical terminology; and/or coding (HCPCA, ICD-9/10, CPT).

EOE/M/F/Vet/Disabled Qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

HR Use Only: PTON

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