Patient Engagement Specialist

Island Psychiatry – Melville, NY

ISLAND PSYCHIATRY
Shaping a path to relief

Island Psychiatry is seeking a patient engagement specialist to join our expanding multidisciplinary Mental Health Practice soon to be opening in the Melville/Huntington Station. Please note there will a 4 week training period in Port Jefferson Station until the Huntington Station office opens in June of 2019.

Please visit our website to see what we are all about: www.islandpsychiatry.com

Character:
We are looking for a entry level mental health professional who is looking for the perfect starting role for their career in mental health. This would be a fit for someone who is compassionate with high energy and flexibility who is self-motivated and organized with excellent computer (PC), phone and problem solving skills. We have a willing to do all mentality when it comes to running the practice and this position requires a high level of flexibility in day to day tasks from working directly with patients to supporting clerical work.

Hours:
Flexible openings between Monday - Saturday, evening availability a plus.

Responsibilities:
Patient reception and case management
New patient clinical screening
Respond to medication requests
Day to day administration of back office using multiple computer programs.
Answer phones live and respond to live chat messages
Respond to email, text, fax
Schedule patients, reschedule patients, maintain providers schedules with accuracy
Respond to billing inquiries
Screen new patients calls, send new patient emails and information and schedule as needed
Relay phone calls and messages to Administrators and providers through discretion
Troubleshooting

Skills:
Experience as an administrative assistant with professional phone experience
Excellent computer skills (you will be required to pass a basic computer skills test for this position)
Familiarity with mental health, medication and medical practices a plus

Job Type: Full-time

Salary: $14.00 to $16.00 /hour

Work Location:

  • Multiple locations
  • Paid Training:

  • Yes
  • This job posting is no longer available on OPTnation.
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