Patient Experience Representative/Front Desk Associate

Sport & Spine Rehab Kaizo Health – Fairfax County, VA

Patient Experience Representative/ Front Desk Assiciate

Department: Patient Services

Reports to: Clinical Director

Sport and Spine Rehab is looking for a Medical Front Desk Associated to help us enrich and improve the health and well-being of our patients one at a time. Do you enjoy engaging with people in a timely and professional manner? Do you have medical knowledge in preparing charts and collecting co-pays? Do you thrive on teaching others how to properly support their wellness needs and helping patients return to a full, pain-free life? We believe that human happiness is dependent on health and our team is comprised of just the right people to help our patients become healthier and happier. We are looking for a passionate professional to join our team in a permanent position and help make a difference in our communities.


  • Competitive Salary commensurate with prior experience
  • Continuing education
  • Professional Career development
  • Paid sick days & Vacation days
  • Medical, dental, vision, life, and disability insurance
  • 401k
  • Scheduling and confirming appointments
  • Updating charts and gathering/inputting patient information
  • Working with various insurance companies; explaining benefits and co-pays
  • Adhering to HIPAA guidelines
  • Preforming in a fast-paced environment
  • Multi-tasking and completing assigned tasks
  • Greeting all patients and visitors in a professional and friendly manner
  • Engaging in all forms of communications
  • High School Diploma or Equivalent Degree
  • 1-2 years working in a medical/healthcare setting
  • Ability to multitask and detail oriented
  • Familiar with Medical Terminology, billing and coding
  • Excellent customer service, interpersonal and communication skills
  • Familiarity using MS Office (Excel, Word and Outlook)
  • Licenses, Certification and or Registrations preferred, but not required
  • This job posting is no longer available on OPTnation.
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