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Per Diem Emergency Telecommunications Dispatcher

The City of Hartford – Connecticut

Description

Vacancies are for Per-Diem positions in the Emergency Services and Telecommunications Department. Under supervision, receives and processes all, emergency and non-emergency requests for service. Questions caller to determine the nature and location of the needed service; and based on established operating procedures, determines the appropriate response required and the need for pre-arrival instructions. Broadcasts EMS units to respond to requests for service. Maintains contact with EMS Field Units and maintains records. Operates EMS radio, Computed Aided Dispatch System and other communications equipment. Performs related work as required. This is an at-will position and the hours of work vary depending on the needs of the department and include holidays, weekends and shift work.
PLEASE NOTE: The training hourly rate of pay is $18.00 and the hourly rate of pay upon completion of training is $20.94.

Knowledge, Skills & Abilities

The examination may include a written test, a performance test, an oral test, a typing test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. Ability to type using a computer keyboard; Ability to check information for detail and accuracy; Ability to quickly comprehend verbal information; Ability to exercise sound judgment; Ability to establish and maintain effective working relationships with others; Ability to communicate effectively verbally.

Qualifications

Open to all applicants who meet the following qualifications:
Graduation from a standard high school or equivalency.
A COPY OF YOUR HIGH SCHOOL DIPLOMA, GED CERTIFICATE OR TRANSCRIPT MUST BE ATTACHED TO YOUR APPLICATION. A DIPLOMA OR TRANSCRIPT SUBMITTED WILL BE VERIFIED BY THE HUMAN RESOURCES DEPARTMENT.
SPECIAL REQUIREMENT:
If appointed, you must successfully complete the State of Connecticut Telecommunicator Program and the City selected, State of CT approved, Emergency Medical Dispatch (EMD) Course within twelve (12) months of employment, or at the discretion of the Appointing Authority. NCIC/COLLECT Certification may be required at the discretion of the Appointing Authority. A valid State of CT Driver s License is preferred.
HARTFORD RESIDENCY PREFERRED
APPLICATION MUST BE COMPLETED IN ITS ENTIRETY, INCLUDING REQUIRED DOCUMENTATION. APPLICATIONS WITHOUT PROPER DOCUMENTATION SHALL RESULT IN YOUR DISQUALIFICATION.
APPLICATIONS VIA FACSIMILE OR EMAIL ARE NOT ACCEPTED.

Other Information

If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening, and a criminal background check. If appointed, you will serve 9 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.
ALL CORRESPONDENCE AND INFORMATION CONCERNING THE APPLICATION AND TESTING PROCESS WILL OCCUR THROUGH EMAIL, UNLESS OTHERWISE REQUESTED AT THE TIME OF APPLICATION.
IN ADDITION TO CHECKING YOUR EMAIL INBOX FOR RECRUITMENT CORRESPONDENCE, PLEASE ALSO CHECK YOUR JUNK AND SPAM FOLDERS.
VETERAN S PREFERENCE:
Preferential Points may be given to Eligible Veterans. Must submit a Veteran s Preference Form, along with a DD-214 and Disability letter (if applicable) from the Office of Veteran s Affairs.
The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.

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