Get your dream job within 2 days (HURRY UP)ENROLL NOW
+

Personal Lines Account Manager (Customer Service Representative)

Burgin Platner & Co. – Quincy, MA

The Personal Lines Account Manager maintains an alpha split within a Customer Service team. The primary responsibility is to answer coverage and billing questions, make changes and write new policies for the clients who call or visit the agency.

Principal Accountabilities:

  • Good communication skills are essential
  • Maintains self-control in difficult situations
  • Resolves issues that require judgment based on company guidelines
  • Initiates changes and corrections based on customer requests
  • Works with company underwriters to find solutions to many challenges
  • Quotes and writes new business for all Personal Lines
  • Assists other members of the department, including Producers
  • Review accounts to offer the best coverage available for clients and round out accounts

Job Requirements

Education: 4 year degree preferred. MA Producers license required.

Experience: Two years Personal Lines experience in an agency or company customer service department. General insurance knowledge of billing, claims and underwriting.

Skills:

  • Ability to communicate in a clear, courteous and professional manner
  • Familiar with an Agency Management System, preferably AMS360
  • Proficiency with carrier web portals, MS Office products.

Job Type: Full-time

Experience:

  • Personal Lines: 2 years (Preferred)

Education:

  • Bachelor s (Preferred)

License:

  • MA Producers (Preferred)

Recommended jobs for you

  • Patient Access Representative

    East Boston Neighborhood Health Center  - Boston, MA

    View Job
  • School-Based Behavioral Health Clinician

    East Boston Neighborhood Health Center  - Boston, MA

    View Job
  • Billing Specialist

    East Boston Neighborhood Health Center  - Boston, MA

    View Job
  • Delivery Driver

    Aaron's  - Brockton, MA

    View Job
  • Delivery Driver

    Aaron's  - Brockton, MA

    View Job

Thanks For Your Feedback