Pharmacy Technician - Pharmacy Service Representative

CVS Health – Bartlett, TN

Exciting opportunity for a Pharmacy Technician to be part of our Specialty Mail Order Pharmacy. As a Pharmacy Technician in the Specialty Mail Order Pharmacy, you will provide telephone support to patients receiving life sustaining specialty drug therapy. You would be responsible for the overall coordination and processing of new patient medication orders and reorders, which includes verifying and reverifying benefits. You will also help our patients with translating and entering in new or refill prescriptions into the pharmacy information system, communicating and collecting copay amounts, obtaining authorizations, and working with insurance companies, healthcare providers and/or internal teams to screen, identify, resolve and defer orders that have accounts receivable or clinical issues.

Superb communication skills are needed in order to effectively interact with insurance companies, patients and internal partners to ensure the processing of specialty medications in a timely manner and to ensure all financial and clinical expectations are being met prior to fulfillment. This position offers an exciting opportunity to be trained in various areas of the Pharmacy Benefit Management division of CVS Health.

CVS Health offers a competitive benefit package which includes but is not limited to Paid Time Off, 10 paid holidays, health/dental/vision insurance, employee discounted stock purchase program,401K, tuition reimbursement, and employee discounts at all CVS/pharmacy stores.

Join the company helping people and their path to better health!

CPhT, PTCB, Pharmacy Technician, Mail Order, CVS, Mail, Specialty, Customer Service, Call Center AMNHC

Required Qualifications

  • Must be licensed with the state of Tennessee as a Pharmacy Technician

  • Preferred Qualifications
  • Previous retail, mail order or specialty pharmacy experience preferred but not required

  • Education
  • Verifiable High School Diploma or GED equivalent

  • Business Overview
    Its a new day in health care.

    Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nations premier health innovation company. Through our health services, insurance plans and community pharmacists, were pioneering a bold new approach to total health. As a CVS Health colleague, youll be at the center of it all.

    We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

    CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodations to qualified individuals with disabilities. If you require assistance to apply for this job, please contact our Advice and Counsel Reasonable Accommodations team. Please note that we only accept applications for employment via this site.

    If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or cvshealthsupport@us.ibm.com. For technical issues with the Virtual Job Tryout assessment, contact the Shaker Help Desk at 1-877-987-5352.

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