Plumbing Service Manager

MSP Plumbing Heating Air – Saint Paul, MN

Company Overview:

MSP Plumbing Heating & Air is an entrepreneurial, forward-thinking and technology driven home service business located in the Grand Avenue District of beautiful St. Paul.

We are proud of our history but even more excited for our future. Every member of our team works hard, trains passionately and constantly looks for ways to improve themselves and the Company.

We pride ourselves on a culture of collaboration that ensures each team member is valued and empowered to excel as an integral part of our team. Together, we are committed to providing unmatched comfort for our customers through the professional results that our reputation has been built upon.

Check it out for yourself, visit the MSP YouTube Channel

Job Overview:

We re looking for an exceptional Plumbing service manager to lead our team of talented technicians.

As a service manager, you will work as part of a dynamic and passionate team to maximize capacity, efficiency and profitability. You will manage staff and exceed customer expectations by accomplishing the highest quality service calls, every time.

By working closely with dispatch, you will match the right technician to every job, helping achieve the company s financial goals.

The position will be based in our St. Paul office


  • Integrate sales strategies across other departments to drive profitable results.
  • Show technicians how to establish customer rapport to sell the right products and services.
  • Understand sales criteria and hold your team accountable for exceeding revenue goals.
  • Work alongside customer service and dispatch to ensure overall success of the business.
  • Monitor performance of field technicians and advise them on how to improve.
  • Manage team schedule to meet ongoing customer demand and seasonal spikes.
  • Make sure incentive programs are equitable and properly documented.
  • Review and approve invoices, time cards, curbside feedback and option sheets.
  • Serve as a technical back-up for field technicians when necessary.


  • Proven track record in service, and management.
  • Ability to inspire and lead others to attain company goals.
  • Good presentation skills; able to convey confident and decisive messages.
  • Multi-tasker who enjoys working in the field with diverse teams on varied projects.
  • Detail oriented and highly organized with exceptional follow-through abilities.
  • Top performer who can instill pride of workmanship in self and others.
  • Passionate about MSP Plumbing Heating Air and loves the brand.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desires to motivate technicians to be better tomorrow than they are today.
  • IT competent, previous experience with Microsoft Office and the latest sales applications.
  • Outgoing personality that blends well with a fast-paced, goal-driven environment.
  • Technical aptitude with knowledge of local codes and ability to make on-the-job applications.
  • Highly motivated, self-starter who s flexible and has a great attitude on life.

We offer great pay and INCREDIBLE benefits. Minneapolis St. Paul Plumbing Heating Air employees receive:

  • 100% Medical paid premiums for employee and 50% of the premium for dependents
  • 100% Dental paid premiums for employee
  • Vision Insurance
  • Life Insurance, Short-Term Disability, Long Term Disability for you at NO COST!
  • 401K with Profit Sharing
  • Drive a company van home that is less than 1 year old
  • Company provided phone and tablet
  • Company provided uniforms

All Jobs in Saint Paul, MN

  • Building Maintenance Supervisor/Manager (On-Site)

    City Club Apartments Bloomington, MN

    View Job
  • Maintenance Helper Long Term Temporary

    Saint Paul Public Housing Saint Paul, MN

    View Job
  • Property Maintenance Technician

    Lindahl Properties LP Wayzata, MN

    View Job
  • Facility Maintenance Mechanic 3

    AECOM Chanhassen, MN

    View Job
  • Building Engineering Manager

    Presbyterian Homes & Services Oak Park Heights, MN

    View Job
  • Installation Technician

    CSC ServiceWorks Minneapolis, MN

    View Job
  • Dispatcher (Full Time Nights/Weekends)

    MSP Plumbing Heating Air Saint Paul, MN

    View Job
  • Sales Manager - In Home Sales

    MSP Plumbing Heating Air Saint Paul, MN

    View Job
  • Dispatcher

    MSP Plumbing Heating Air Saint Paul, MN

    View Job
  • Water Restoration Project Manager

    Roto-Rooter Minneapolis, MN

    View Job
  • Commercial HVAC Dispatcher

    Erickson Plumbing, Heating, Air & Electrical Blaine, MN

    View Job

Featured Articles

Best College Majors to get a Job for International Students in the US

21 August 2018

The USA has undoubtedly been the best academic destination for international students around the globe. The number of international students in the academic year of 2015-2016, was recorded at 1 million. So, here’s an overview of some of the best college majors for f

read more..

Top Computer Science Universities in USA | Computer Science Careers

22 March 2018

Careers in Computer Science - Why study computer science in USA? Computer Science is one of the most popular and lucrative fields of study among international students is today’s era and is also one of the best-funded and most internationally renowned fie

read more..

Trump admin makes it more difficult for H1B visa extension

26 October 2017

In a new directive, the Trump administration has made H1B Visa Extension more difficult and will be strict for the renewal of non-immigrant visas such as H1B and L1, popular among Indian IT professionals, saying that the burden of proof lies on the applicant even when

read more..

Tips For Consulting Companies Before Sponsoring H1B Petition

22 September 2015

International candidates who want to work with the foreign companies or international students who want to continue their work in USA after the expiration of F1 visa can apply for the H1B visa. Through the H1B visa these people can enter USA or continue their stay in

read more..

Thanks For Your Feedback

Attach A Resume First