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Product Designer

Ziosk – Dallas, TX

Ziosk is revolutionizing the experience and economics of the $472 billion restaurant industry.

Ziosk places interactive touchscreen devices on each and every table in the restaurant that enables guests to order food & drinks, play games, and pay on demand. Today there are over 180,000 Ziosk tablets deployed nationwide at 3,000+ restaurants including Chilis, Olive Garden, Red Robin, Outback, TGI Fridays, Friendlys, Yard House, and more handling over $12 Billion in transactions in the next year.

Ziosk is the pioneer and industry leader in tabletop technology and has been covered in the national media including the WSJ, NYT, Washington Post, CNBC, and Nations Restaurant News. Our rapid growth has created a number of new opportunities for people to join our team, including a Product Designer.

Summary

If you have a passion and talent for researching and designing interactive and engaging mobile/tablet applications for consumers, then wed like to talk to you.

The Product Designer will work in a cross-functional team dedicated to digital experience. As an advocate for user experience within the company, this role will cultivate an environment of creativity and collaboration across disciplines and strive for guest engagement across the Ziosk platform. The Product Designer will also be responsible for managing other creative team members that support the platform.

This role participates in user research and strategy, information architecture, and interaction design to create superb user experiences. They understand the business requirements of all key stakeholders then translate those requirements into experiences that result in guest engagement. They must have the ability to bring order to complexity along with excellent communication, organizational and time-management skills.

Join the revolution as our Product Designer and help us create highly powerful and effective experiences that reach over 50 million consumers per month.

Responsibilities

  • Identify opportunities to create business value and improve the user experience resulting in increased guest engagement
  • Be an advocate of user-centered design in our cross-disciplinary agile environment
  • Play a hands-on role in the production and delivery of user research, persona creation, customer journey mapping, card sorting, usability testing, A/B testing, card sorting, wireframing, prototyping, mobile/tablet design, user-centric design & interaction design.
  • Perform or utilize qualitative and quantitative research to create compelling online experiences that generate business results
  • Plan and conduct user requirements gathering and analysis and competitive research.
  • Conduct concept testing, develop personas based on desired end user audiences, and perform task/user analysis
  • Create prototypes that illustrate proposed navigation design and information hierarchy
  • Effectively communicate research findings, conceptual ideas and detailed design rationale both verbally and visually to clients and internal stakeholders.
  • Manage a small team of designers and production artists to fulfill the needs of the Ziosk platform

Qualifications

  • Outstanding online portfolio and case studies of UX/UI solutions.
  • 6+ years of dedicated UX experience in web and/or mobile environment, computer interaction or other related field.
  • Bachelor s degree required; preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction; Design Planning; Graphic Design; Communications
  • Strong background developing consumer facing mobile / tablet applications
  • Exceptional self-management skills as well as being self-motivated, highly organized and accountable
  • Solid understanding of UX principles, including demonstrable practical experience of all aspects of user centered design using standard industry tools
  • Strong knowledge of industry best practices and ability to implement them
  • Strong communication and presentation skills
  • Ability to manage and mentor other team members
  • Expert level in the Adobe Creative Suite
  • Experience with Sketch, Invision, Axure or other software

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to our office. No agencies or third party recruiters, please.

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