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Production support Analyst-Unix - H1B/GC

Job Id : 11283

Jobtitle : Production Support Analyst-Unix - H1B/GC

Location : Nashville, TN


Industry : Information Technology

Salary : $37,500 - $94,053  YEAR

Job type : Fulltime

Posted on: 2020-01-28

Required Skills : Ansible, Linux (RHEL), Vmware, IBM MQ, Kafka

Benefits : No benefits are available


  • Management and support of VMWare environments. Windows and Linux (RHEL) administration Working knowledge of server load balancing, clustering and other application scaling concepts. Scripting to automate frequently executed activities.
  • Orchestration of Infrastructure using Ansible and/or SaltStack.
  • Container platform management and orchestration using Docker, Kubernetes and/or Swarm.
  • Experience supporting private and public cloud platforms (ie. Cloud Foundry, IBM Cloud, and Microsoft Azure
  • Knowledge and experience with security components, such as SiteMinder, LDAP, SSL certificates and other third party security products.
  • Knowledge of messaging queues such as IBM MQ, Kafka and RabbitMQ.
  • Experience in DevOps Toolchain methodologies, including Continuous Integration and Continuous Deployment.
  • Experience in using monitoring tools like Dynatrace and Splunk.
  • Experience in supporting vital WAS and/or tcServer environments
  • Experience in installation, configuration, tuning, troubleshooting, and administering various application server stacks (web servers, application servers, caches, message queues
  • Must possess a familiarity of the Java programming languages to assist developers in debugging applications.
  • Experience in installing fix packs and DST patches.
  • Ability to work independently and manage one''s time.



  • Provide on-going support for existing systems.
  • Quarterly operating system patching for supported platforms.
  • Scheduled patching of software development applications such as Java JDK.
  • Document standard procedures and update runbooks.
  • Participate in planning, designing, developing, testing, and supporting systems and interfaces within current projects.
  • Process the installation and testing of infrastructure hardware and software.
  • Monitor the performance of platforms and determine opportunities to refine the configuration of a component and/or determine new system requirements.
  • Proactively identify troublesome IT platforms to investigate and mitigate potential issues.
  • Anticipate and act upon issues that arise, providing alternative approaches and solutions.
  • Stay current with systems technology best practices and quickly adapt to emerging technologies.
  • Work with cross-functional teams to support Infrastructure Platforms.
  • This would include enterprise services, application teams, vendors, and business partners. Provide appropriate and timely feedback on the status of current efforts.



  • Bachelor's Degree or Master's Degree in the field of Computer Science or Information Systems or a related field.

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