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Production Support Engineer


Job Id : 8899

Jobtitle : Production Support Engineer

Location : Burbank, CA

Company Name : Amtex Systems Inc

Industry : Information Technology

Salary : $17,210 - $80,800  YEAR

Job type : Fulltime

Posted on: 2019-12-17


Required Skills : Oracle, Postgres, DB2, MySQL, ML5, CSS, Javascript, SQL

Benefits : No benefits are available


Job Description:We are seeking a highly motivated and detail-oriented Software Engineer for Production Support to join our growing Workforce Management organization. Infor Workforce Management is a powerful scheduling solution that focuses on employee scheduling, and time and attendance tracking, serving a Fortune 500 client portfolio. You would be joining a dynamic, fast-paced, cross-functional team composed of business analysts, developers, architects, product owners and quality assurance analysts delivering a portfolio of world-class products. We offer an Agile environment in which you can work on challenging problems that that will keep you engaged and learning all the time.

Responsibilities:

  • Work alongside developers and other support engineers to perform triage, root cause analysis, debugging and troubleshooting of product issues
  • Help maintain our knowledge base of best practices, known issues and solutions and extend our support infrastructure by crafting and writing diagnostic tools/scripts
  • Work as part of a dynamic Agile team to develop and deliver our enterprise scheduling solution
  • Collaborate with designers and UI developers to bring the designs to life
  • Learn functional and technical details of the product.
  • Improve software performance, scalability, stability and usability.
  • Technically review and functionally test the work of other team members.

 

Education & Experience:

  • An undergraduate or Master’s degree in Computer Science or an equivalent experience REQUIRED SKILLS:
  • Strong technical troubleshooting and problem-solving skills
  • 1+ years of Java development experience, including knowledge Spring Framework
  • Experience with web application development:
  • ML5, CSS, Javascript, JQuery
  • Experience with Databases and SQL
  • 1+ years of experience in any of these databases:
  • Oracle, Postgres, DB2, MySQL
  • Strong grasp of relational database concepts
  • Experience with application servers such as Oracle WebLogic, IBM Web Sphere, JBoss
  • Experience with cloud and hosting infrastructure (Amazon AWS and/or others).
  • Good leadership and communication with self-starter attitude and attention to detail
  • Ability to quickly grasp concepts, analyze problems and provide innovative solutions
  • Strong written and oral communication skills

 

Preferred Skills & Knowledge:

  • Previous technical dev or support experience in a technical production environment

Exposure to:

  • Servlets, Web Services
  • HTML5, CSS, COMPASS, SASS, LESS
  • AJAX, JSON, SOAP, REST
  • Experience with least one of Angular2, AngularJS, React, Node.js
  • Understanding of different OS Memory management strategies, heap structure, and design patterns
  • Good knowledge of TDD and Unit testing
  • Experience with a Time and Attendance or Scheduling application is a plus.  

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