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Program Coordinator, Senior - Doctoral Student Experience

University of Arizona – Tucson, AZ

Position Summary

The University of Arizona, College of Nursing is looking for a flexible and organized candidate to fill the position of Program Coordinator, Senior Doctoral Student Experience.

The ideal candidate will be a member of a functional team within the Office of Student Support and Community Engagement (OSSCE). S/he will participate in recruitment, admissions, progression and clinical placement activities for students in the colleges advanced degree programs.

We are looking for a dynamic individual who:

  • Demonstrates flexibility in helping to evolve ever improved student support processes and activities.
  • Is willing to adjust job activities in accordance with planned change.
  • Is skilled at maintaining and retrieving relevant data in a variety of data systems.
  • Can effectively communicate with students, faculty and staff.
  • Is service-, team- and quality improvement-oriented and willing to be cross-trained with other team members.

Under the guidance of the Director for Student Engagement and Associate Dean for Professional Education and Community Engagement, the Program Coordinator, Senior is responsible for programmatic team facilitation communication and problem solving through positive working relationships with a variety of contacts inside and outside the College of Nursing.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state retirement plan; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities
  • Advise and support students through relevant (non-clinical) program milestones [comps, proposal, final defense, etc.].
  • Manage required GradPath forms for all students.
  • Coordinate schedules and track progress of selected doctoral courses and milestone meetings, including dissertation/project defenses, independent study requests, comprehensive exams, and committee meetings.
  • Research and recommend appropriate solutions to doctoral student & system problems and issues.
  • Interpret and advise students on University, College, and Departmental policies, procedures, and academic requirements.
  • Maintain the colleges Student Resource website; update resources, ensure appropriate links to university policies, recommend new items as necessary.
  • Develop and deliver Zoom seminars on a variety of topics such as: Nurse Faculty Loan Program, online learning resources for doctoral education, career/professional development topics, monthly advising meetings, collaborating with internal/external speakers as necessary.
  • Assist the Admissions & Onboarding coordinator to create & implement additional workshops for prospective students, current applicants, and newly admitted doctoral students.
  • Facilitate/coordinate graduate program evaluations, including data analysis and summary of findings. Collaborate with graduate program leads to assist with data presentation for decision making discussion.
  • Facilitate communication and promote a positive working relationship between College OSSCE and university units.
  • Serve as official Graduate Coordinator for the colleges doctoral programs and graduate certificates, working collaboratively with the Graduate College to ensure adherence to student policies.
  • Create, maintain, and manage graduate student database/dashboard metrics related to the progression of doctoral students ensuring timely progress to graduation and milestone achievement. Includes data retrieval and reporting across all doctoral programs.
  • Counsel doctoral students on options & pathways to satisfy degree requirements.
  • Correspond with students and faculty to ensure timely progression to graduation; use data/evidence to identify current and potential needs or problem areas regarding student progression/retention; make timely recommendations to Director and faculty program leads.
  • Triage and respond to all communications from doctoral and graduate certificate students.
  • Assist the Director of Student Engagement to ensure faculty compliance with new/updated graduate policies & procedures or systems.
  • Serve as the staff support member for PhD CIS, DNP CIS, and other task forces as assigned.
  • Serve as primary OSSCE contact for questions/schedules/support for CSI each January.
  • Create/maintain SOPs for relevant processes: regular enrollment, student program checklists, database updating, etc.
  • Establish calendars and timelines for recurring communication to students about enrollment, relevant deadlines, and milestone accomplishments.
  • Assist Associate Dean of Student and Community Engagement with submission of special committee and T/E faculty requests.
  • Coordinates activities and programming for graduate student cohorts participating in the Arizona Nursing Inclusive Excellence Program (Pinnacle and CATS students).
Knowledge, Skills, & Abilities
  • Ability to interpret learning experience needs of students, including online learners.
  • Ability to effectively use administrative systems and standardized software programs including Microsoft Office Suite.
  • Skills in database, spreadsheet and word processing applications.
  • Strong written and verbal communication skills, including public speaking.
  • Ability to interact in a courteous and professional manner with diverse constituencies.
  • Focused attention to detail and a high standard of excellence.
  • Experience with data analysis and reporting, including the implementation of new systems and data migration.
  • Exceptional organizational skills.
  • High levels of initiative, dependability, flexibility and motivation.
  • Ability to establish, maintain and sustain positive, professional working relationships internally and cross-functionally.
  • Ability to work independently and as part of a team in a fast-paced, service-oriented office environment.
  • Ability to multi-task during critical time periods.
Minimum Qualifications

Please see the Arizona Board of Regents minimum qualifications below.

Arizona Board of Regents Minimum Qualifications

Bachelors degree in a field appropriate to the area of assignment AND four years of administrative/coordinative program experience; OR, Masters degree in field appropriate to area of assignment AND three years of administrative/ coordinative program experience; OR, eight years of progressively responsible administrative/ coordinative program experience; OR, any equivalent combination of experience, training and/or education.

Preferred Qualifications
  • Masters degree in higher education preferred.
  • Experience in administrative/coordinative programs, including advising students about financial aid options and work-school-life balance.
  • Experience advising diverse student populations, mainly online or graduate students, and/or faculty.
  • Experience with student data information systems, BOX, Zoom, Qualtrics, Jotform, and Microsoft Office Suite (Excel, Access).
  • Experience with D2L, Microsoft Office learning support software (Powerpoint), and/or other Learning Management Systems.
  • Proficiency with public speaking and leading/guiding student-facing learning communities.
Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job Category Administrative and Professional Benefits Eligible Yes - Full Benefits FLSA Exempt Posted Rate of Pay $39,171 - $59,946 Annually, DOE

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