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QUALITY ASSURANCE SPECIALIST (SR) - DHS - Secret required 19-060 (P)


HMS TECHNOLOGIES is seeking candidates to support a large Cyber Technical Support Services (CTSS) project providing effective engineering, requirements, development and documentation for Department of Homeland Securitys (DHS) Continuous Diagnostics and Mitigation (CDM) Program. The DHS CDM Program mission is to safeguard and secure cyberspace in an environment where the threat of cyber-attack is continuously growing and evolving. The project involves providing subject matter expertise in cyber security involving architecture planning, engineering, requirements, quality assurance, process management and training support to the CDM Program Management Office leadership.

A quality assurance (QA) specialist is needed to support CDMs program lifecycle team in formulating and managing program requirements. The quality assurance specialist will assist the government in managing the development of CDM capabilities through open source tools, developing and/or refining program acquisition documentation, providing research and technical editing for CDM requirements documentation as well as configuration management support as necessary. The QA specialist will oversee various active CDM development task orders as well as capabilities development activities that will create a massive information and process management requirement. The QA specialist will work to develop automated processes that will allow the PMO to efficiently manage the vast number of contract and programmatic requirements.

The QA specialist will provide highly-specialized support to configure and maintain a CDM PMO project space within a DHS enterprise-provided solution via the Atlassian Application Lifecycle Management Software Suite (ALMSS). Atlassian is a suite of applications composed of various products which integrate with each other. The CDM PMO plans to utilize JIRA, Confluence, and JIRA Service Desk and other ALMSS tools as platforms to help manage the flow of work, enhance communication and tracking of needs, and support stakeholders through use of a ticket-based system. The QA specialist will provide tailored instances of the Atlassian platform and domain expertise to train users allowing for the reduction of waste and duplicative efforts. The QA specialist will provide continuous customization, tracking, administration and health analysis for the CDM Program requirements adjudication process and all requested ALMSS projects.

Position Responsibilities:

  • Assist the government in defining and ensuring consistency and traceability of all requirements, including interface requirements
  • Tailor ALMSS tools to provide a unified dashboard that enables CDM PMO leadership to clearly digest the health of projects (i.e. project risks, efficiency, scope, milestones and scheduling)
  • Provide ongoing customization support to meet the unique requirements of each project
  • Track and score potential projects as a method for identifying needs for additional contractor support (i.e. Agile coaching, Technical domain experts etc.)
  • Allow for the scoring and rating of new and existing projects enabling an CDM leadership to rank and approve projects for implementation
  • Provide initial ALMSS training, develop, update and maintain user guides, ad hoc support and continuous training to ensure the CDM PMO users understand the maximum utilization of ALMSS and its full potential
  • Conduct research and give recommendations on either a Manual or Automated process for integration/and or exchanging of Data between the ALMSS Tools and Dynamic Object Oriented Requirements (DOORS).
  • Identify or develop a tool (open source) to automate, track CDM capabilities, CDM capabilities development activities, implementations and deployments across all DEFEND Agencies and components to completion.
  • Assist the government in developing and gathering capability programmatic metrics ranging from costs to requirements closure tracking.
  • Assist in the management and reporting of program capabilities to include briefings or depictions that may serve as formal external communications
  • Administer, train and provide operations support to the PMOs requirements tools and processes

Required Skills and Experience:

  • 3 years experience with JIRA, Rational DOORS or other requirements management platform for dynamic and extensive IT projects
  • 5 years experience managing projects as part of larger acquisition programs to include developing and presenting overall program health metrics
  • Attributable experience in process improvement endeavors
  • Expertise in requirements development and management processes
  • Superior attention to detail and time management skills
  • Experience interfacing with senior government officials
  • Strong interpersonal and client-facing skills
  • Strong oral and written communication skills


  • Possess an active Secret security clearance
  • Bachelors degree in Engineering, Information Systems, Computer Science or related technical field (an additional 12 years experience supporting large Federal Acquisition Programs (e.g., DHS, DoD) may be substituted for degree)
  • Position is located in Arlington, VA
  • PMP or other relevant certifications a plus


The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Types: Full-time, Contract


  • Rational DOORS: 3 years (Required)
  • JIRA: 3 years (Required)
  • DEFEND Agencies: 5 years (Required)
  • Department of Homeland Security: 3 years (Required)
  • Project Management: 5 years (Required)
  • Quality Assurance: 7 years (Required)


  • Bachelor s (Preferred)


  • Arlington, VA (Required)


  • Security Clearance (Preferred)
  • PMP (Preferred)

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