Quality Manager

Bossard – Cedar Falls, IA

Job Details


Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Establish program to ensure the accuracy and precision of all measuring, testing, and analytical equipment and procedures.
  • Provide monthly reports on key Quality and Customer metrics.
  • Confer with customers and suppliers regarding product quality problems, conduct analyses, interpret test results, develop nonstandard tests, and consult with outside laboratories for testing.
  • Helps to ensure that accurate supplier rejection information is communicated to the supplier through management approved processes.
  • Assists with supplier audit program for Bossard North America with support from the Quality Manager incorporating the Bossard proprietary auditing criteria and techniques.
  • Assists with the development of training material and conducts training sessions on Quality concepts
  • Developing and implementing supplier improvement programs for new and current Bossard suppliers.
  • Provides the support required to successfully evaluate and resolve issues and bring to closure any supplier quality issues based on supplier non-conformances.
  • Develop new and current suppliers to meet needs and quality capabilities of Bossard customers.
  • Facilitate the follow thru of suppliers corrective actions indicated by BNA approved auditor.
  • Participates in evaluation and approval of new suppliers
  • Integrate and collaborate collectively with other global Bossard unit resources to increase efficiencies.
  • Special Projects and other duties may be assigned.
  • Must be able to travel up to 50% of the time.

Supervisory Responsibilities

Does include supervisory responsibilities


To perform the job successfully, an individual should demonstrate the following competencies:

  • Adaptability - Maintaining effectiveness when experiencing major changes in work, tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
  • Applied Learning Assimilating and applying new job-related information in a timely manner.
  • Contributing to Team Success Actively participating as a member of a team to move the team towards the completion of goals
  • Decision Making identifying and understanding issues, problems, and opportunities;comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available fact, constraints, and probable consequences.
  • Ethics Treats people with respect; Upholds organizational values.
  • Follow -up establishing procedures to monitor the results of delegations, assignments, or projects; taking into consideration the skills, knowledge and experience of the assigned individual and characteristics of the assignment or project.
  • Energy Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination over extended periods of time.
  • Innovation - Generating innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities.
  • Technical/Professional Knowledge & Skills having achieved a satisfactory level of technical & professional skill or knowledge in position related areas; keeping up current developments and trends in areas of expertise.
  • Managing Work (includes Time Management) Effectively managing ones time and resources to ensure that work is completed efficiently. Self-directed with strong organization skills the capability to multi-task.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Degree (B.S.) from four-year college or university in Engineering, Quality, or another technical area, or equivalent combination of education and experience. Minimum 1 year Quality Analyst or equivalent experience required. Preferred 1 year experience in a manufacturing environment required (minimum 3 years preferred). Strong understanding of quality tools such as PPAPs, FMEAs, Control Plans, process capability, Pareto analysis, measurement and testing, and statistical process control strongly preferred. Knowledge of fasteners preferred. Ability to obtain American Society for Quality Certified Quality Auditor (ASQ CQA) certification preferred.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, blue prints, geometric and standard tolerancing, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and percent and to draw and interpret bar graphs. Ability to understand basic descriptive statistics such as mean, standard deviation, percentile, and median. Ability to perform Pareto and similar analyses.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram from. Ability to deal with problems involving several concrete variables in standardized and non-standard situations.

Computer/System Skills

To perform this job successfully, an individual should have knowledge of

  • Ability to learn Bossard Internal Systems
    • Bossard Quality System (BQS)
    • Bossard Purchasing Information System (BPIS)
    • UltiPro (HRIS)
    • Bad Inventory Report (BIR)
    • QLR tool used to get various reports
  • Qualiware home to internal processes
  • Excel, Word, and PowerPoint skills
  • Outlook/email basic functions, meeting management, and contact management

Certificates, Licenses, Registrations

  • None required.

Other Skills and Abilities

  • Ability to thoroughly understand key fastener manufacturing, heat treatment, and finishing operations.
  • Ability to thoroughly understand ISO, ANSI, SAE, ASTM and similar industry standards and customer specifications.
  • Ability to read and interpret fastener and related component drawings including geometric dimensioning and tolerancing (GD&T).
  • Requires knowledge of current quality concepts, practices and procedures.
  • Experience in hands-on metrology and statistical data management.
  • Experience with aspects of gage measurement and accuracy.

Other Qualifications

  • Must be able to travel up to 50% of the time.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to stand. The employee must regularly lift and/or move up to 30 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level is the work environment is usually moderate.




Outlook/email Some KnowledgeMicrosoft Excel IntermediateMathematics Intermediate


Microsoft Word IntermediateMicrosoft Powerpoint Some Knowledge



Leader: Inspires teammates to follow themTeam Player: Works well as a member of a groupDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well



Financial: Inspired to perform well by monetary reimbursementSelf-Starter: Inspired to perform without outside helpFlexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

Bossard - 30+ days ago - save job - original job

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