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Rating Systems Manager

Safe-Guard Products International, LLC – Atlanta, GA

Company Profile:


Founded in 1992 and based in Atlanta, Safe-Guard Products is driven by the steadfast commitment to provide unparalleled service and the highest quality vehicle protection products to the automotive, RV, marine, and motorcycle/powersports industries. In their twenty-five-year history, Safe-Guard has grown to over 500 employees across the U.S., with a client roster of over 35 leading brands, who serve over 10,000 dealers, and protect over 11 million consumers under Safe-Guard contracts.


Safe-Guards mission is to provide products and solutions to the motor vehicle industry that drive customer retention and protect consumers from the perils of ownership. Safe-Guard is experiencing dynamic growth and has earned a stellar reputation from customers, partners, and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of value-added technology, marketing, and training solutions, and 3) unparalleled client and customer service.


Job Summary:

Responsible for end-to-end management and maintenance of rate systems and structures, prioritization and management of rate change request/project load, and communication of timelines to various key stakeholders (Client Relations, Risk/Actuarial, and Executive Team).


Qualifications:

Minimum of Bachelors degree in Decision Sciences, Mathematics, Statistics, Computer Science, Economics, Business, or other related field of study. Minimum five years of experience in rating/pricing system management, analytics, data analysis, data quality, database design, or other related field. Experience in automotive, retail, insurance, or big data preferred but not required. Prior managerial/supervisory experience preferred but not required.


Skills:

  • Power user of SQL (analysis using subqueries, stored procedures, temp tables/views, and other elements to efficiently identify root causes of issues and develop fixes).
  • Microsoft Excel (advanced functions/formulas and ability to use them creatively to process, organize, and analyze data).
  • Excellent critical thinking and creative problem-solving skills.
  • Superior verbal/written communication skills and strong interpersonal skills are essential.
  • Past experience supporting/interfacing with clients and account teams preferred.

Responsibilities:

  • Own the process of compiling and translating rates into formats that can be uploaded into our systems.
  • Ensure realization of full economics of program changes.
  • Function as enterprise-level point of contact regarding pricing requests, coordinating prioritization efforts across client account teams, Risk/Actuarial, and Executive Team.
  • Communicate clear timelines/ETAs to client account teams based on request size/scope/complexity and resource availability.
  • Partner closely with Risk/Actuarial team to validate rate schedules, using advanced Excel formulas and SQL to conduct UAT where possible.
  • Partner with IT in design and development of new systems/utilities to efficiently execute/implement changes.
  • Documentation of current process flows for all change types, identifying and acting on opportunities to enhance/streamline.
  • Establish standards for requirements-gathering, setting ground rules and expectations for completeness of pricing change requests.

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:


Essential Functions:

  • Understands intricacies and nuances of our pricing/rating systems across all clients/products.
  • Understands advanced relational database concepts.
  • Presents results of analysis to different audiences within and outside of the organization.
  • Prioritizes multiple tasks effectively.
  • Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies.
  • Shares acquired skills with team members through formal and informal channels.
  • Stewards the development of junior staff.

Secondary Functions:

  • Performs other related duties as required and/or assigned.

Performance Factors:

  • Communication and Contact: The employee communicates effectively both verbally and in writing with executives, colleagues, and individuals inside and outside of the Company.
  • Relationships with Others: The employee works effectively and relates well with others including executives, colleagues, and individuals inside and outside the Company. The employee exhibits a professional manner in dealing with others and works to maintain constructive working relationships.

EOE Statement:

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

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