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Good News Hearing and Communication Center – Flushing, NY

Good News Hearing and Communication Center is looking for career minded individuals to be at the heart of that vision and assist in the daily patient care and flow of clinic activities.

Your responsibilities include, but are not limited to the following:

  • Answer incoming calls and scheduling appropriately
  • Provide accurate messaging documentation if applicable
  • Greet patients immediately upon arrival and apply the applicable protocols such as registering new patients, ensuring patient billing and insurance information is accurate, inform patient of medical office procedures and policies, ensure necessary referral or patient documents are on file for visit
  • Maintain and manage patient records
  • Move patients through appointments as scheduled
  • Obtain external medical reports as required by medical professionals
  • Schedule follow up appointments
  • Collect and total daily monies including payments, copays, etc.
  • Ensure patient no-shows and cancellations are followed up with in accordance to practice policy
  • Safeguard patient privacy and confidentiality
  • Obtain prior authorization for referrals & pre-authorizations for examinations and authorizations for durable medical equipment (DME) from insurance companies
  • Knowledge of CMS 1500 form, CPT codes
  • Be able to do various claims according to different insurances on EMR systems
  • Be able to work independently and have strong organizational skills
  • Ensure reception area is well maintained, neat and clean
  • Pick up items left behind by patients and properly disposes of them
  • Special projects and other duties may be assigned as needed


  • High School diploma or equivalent required
  • Excellent written, verbal, and listening skills
  • Prior experience in the medical field desirable
  • Above average customer service skills and the ability to remain calm in stressful situations
  • Bilingual Korean required/ Trilingual in English, Korean, Chinese preferred

Job type: Part-time (Tuesday & Thursday)

Pay roll: $18.00 per hour/ $20.00 per hour possible after 2 months training period

Job Type: Part-time

Salary: $18.00 to $20.00 /hour

Job Type: Part-time

Salary: $18.00 to $20.00 /hour

Additional Compensation:

  • Other forms

Work Location:

  • One location

Hours per week:

  • 10-19


  • Medical

Ergonomic Workspace:

  • Yes

Administrative Duties:

  • Answering and routing phone calls
  • Scheduling

Financial Duties:

  • Billing


  • Day shift
  • 8 hour shift
  • Monday to Friday

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