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Referral Coordinator / Front Office Coordinator

South Sound Neurosurgery – Puyallup, WA

Currently seeking a Referral Coordinator who must have at least 3+ years of hands-on Medical Office experience. NeoSpine is looking for an energetic, hardworking individual who enjoys working as a team and always puts the patients first.

Responsibilities of the Referral Coordinator

  • Answering Phone calls
  • The Referral Coordinator functions under the supervision of the Front office supervisor and/or Lead, helping with submitting referrals for authorization, for procedures, imaging, and various other required authorizations.
  • Helping with scheduling patients, and checking patients out.
  • Indexing medical records in the Electronic Medical Records.
  • All activities must be conducted in a confidential, professional and personable manner.
  • Is capable of performing as sole staff support for office as needed. Performs other duties as needed.

Requirements of the Referral Coordinator

  • High School Diploma or GED
  • Minimum 1 year of customer service and reception at a medical office required.
  • Minimum 1 year of Insurance Authorizations
  • Minimum 2 years of medical field experience preferred.
  • Knowledgeable/trained in ICD and CPT coding preferred.
  • Able to read; write legibly; speak in English with professional quality; use computer and software programs necessary to the position.
  • Collaborate; accept direction.
  • Work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively.
  • Works well as a team player

Full Benefits Offered include

  • Health Insurance with Partial Premium covered by employer
  • Vision Insurance
  • Dental Insurance
  • HSA contribution
  • 401K Retirement Plan with company match

Job Type: Full-time


  • Referral Coordinator: 2 years (Required)


  • Associate (Preferred)


  • English (Required)

Work authorization:

  • United States (Required)

Work Location:

  • One location

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Retirement benefits or accounts
  • Other types of insurance
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