Residential Counselor

American Scholar Group - Greenville, PA

Customer Care

OVERVIEW: Do you have a passion for international youth and making a positive impact in their lives? If yes, consider becoming a Residential Counselor at American Scholar Group (ASG)! ASG Residential Counselors (RC) are direct care givers who live on-site in student dormitories. They form part of teams that serve as role models for international students and help manage safe, welcoming and friendly housing environments. Location: Greenville, PA or Youngstown, OH  Hours: Fulltime Live-in and/or Shift Positions Department: Student Life/Residential Life Reports to: Residential Manager WHO MIGHT BE INTERESTED? International Students seeking Optional Practical Training (OPT) opportunities Fresh/Recent University Graduates Individuals interested in (a) careers in the U.S. or (b) Pathway towards U.S. immigration opportunities BENEFITS Housing & Meals provided while on duty Pathway to sponsoring US Permanent Residency depending on job performance Salary dependent on experience PRIMARY RESPONSIBILITIES Serve as respectable role models for international students Guide and encourage students to live a healthy lifestyle. Provide mentorship and leadership. Teach international students’ healthy habits to foster independence and confidence. Maintaining a welcoming, presentable, and clean housing environment for students. Ensuring the safety of the students. Maintaining & enforcing disciplinary standards and policies Ensuring the students adhere to ASG procedures and guidelines. Perform daily checks of student rooms, facilities, and common spaces. Monitor daily physical, emotional, and mental welfare of international students. Oversee student’s day and provide care upon their return from classes. Facilitate the use of student services (coordinating amongst Transportation, Food Services, Maintenance, Academic and Advising, and Records departments). Communicating instructions & making announcements relevant to student services & polices Report any maintenance and housekeeping issues to the Residential Manager. Accompany students to medical checks when necessary. Oversee administrative duties such as report filing, disciplinary reports, request filing, student paperwork, etc. where necessary for daily housing management Engage in and monitor students’ social progress. Compose reports to student advisors and country liaisons when necessary. Secondary Responsibilities Assist and, on the occasion, complete tasks within other departments (transportation, academics) Promote and coordinate extra-curricular activities, clubs, and events with Student Engagement Serve as chaperones on student activities events when necessary If a RC has been given a position outside of Student Life department (eg. RA has cooking skill sets, they would be asked to liaison with Food Services), they would be responsible, to the degree of their involvement within the other department, for duties within the department; not limited to administrative, operational, logistical and budgeting. REQUIREMENTS & QUALIFICATIONS Bachelor Degree (Education/Counseling/Hospitality or equivalent) English Language Proficiency (Speaking & written communication) Valid US driver’s license holder. Provide or obtain background checks Observe all traffic laws and regulations. Responsible to promote and safeguard the welfare of students. Ensure compliance with the company’s and school’s Child Protection Policy statement at all time. While on duty, if the job holder becomes aware of any actual or potential risks to the safety or welfare of children, s/he must report any concerns to the supervisor immediately. Good interpersonal skills with children and adolescent youth Passion for and experience working with high school aged youth Capable of problem-solving Capable of handling emergency responses Computer proficiency in Microsoft Word and Excel Possess organizational & budgeting skills. Additional skill sets such as basic maintenance skills, cooking skills, and any foreign (preferably Mandarin, Korean or Vietnamese) language skill sets is a plus Must be able to live in one of ASG’s dormitories for the duration of the high school year Who We Are: The American Scholar Group (ASG) is a full-service education management company dedicated to facilitating study-in-America opportunities and cross-cultural experiences. Based in Western Pennsylvania and Eastern Ohio, ASG provides international students all the student support services they need to succeed academically and socially. Learn more at

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