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Respiratory Sales Representative - Patient Care Coordinator

VieMed – San Francisco, CA

Title: Patient Care Coordinator (Dual Role)

Reports To: Area Respiratory Therapist Manager & Regional Sales Manager

Supervises: None

The Expectation of Work Hours: Full-Time

Essential Sales Duties and Responsibilities:

  • Develop sales territory action plans and call strategies to identify specific new targets and maintain existing accounts to grow the business
  • Identify sales prospects and contact these and other accounts as assigned
  • Conduct daily sales calls to establish new and maintain ongoing business with referral sources in the medical community
  • Establish and maintain existing referral sources, as well as, show initiative in developing the new market potential within assigned territory
  • Works with all clinical, managerial, and sales staff to promote and market home respiratory therapy services to all referral sources
  • Maintain a level of performance which meets or exceeds the sales objective established by the Company.
  • Required to provide availability for patient contact and response to patient needs
  • Partners with location management and staff as well as other VieMed departments to drive sales growth
  • Responsible for account activity, sales documentation, reports, and territory management
  • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage
  • Participate in marketing events such as seminars and trade shows
  • Provide presentations and in-services
  • Meets and/or exceeds a monthly sales quota
  • Other duties/projects as assigned

Respiratory Therapist Essential Functions:

  • Responsible for the overall technical and administrative functions at the location on record regarding the Home Respiratory therapist program.
  • Responsible for the installation/delivery of respiratory therapist equipment and provision of all needed supplies and products to the patients in the home and ongoing assessment of patients and equipment.
  • Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management for home respiratory therapist services.
  • Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
  • Is responsible to maintain an accurate inventory of all Sleep Management/VieMed assets and supplies.
  • Is responsible for company vehicle maintenance and service (paid for by Sleep Management/VieMed).
  • Ensures that company vehicle is maintained per applicable accreditation standards at all times.
  • Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status.
  • Is responsible for the overseeing of all applicable regulatory rules and guidelines as pertains to the staff respiratory therapist.
  • Is responsible for the orientation and training of subordinate or newly hired respiratory therapist staff service technicians.
  • Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
  • Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
  • Works with all clinical, managerial, and sales staff to promote and market home respiratory therapy services to all referral sources.
  • Ensures proper, accurate, and safe operation of all equipment prior to installation.
  • Is required to provide availability for patient contact and response to patient needs.
  • Will work with fellow RTs in the area on a rotating on-call schedule.
  • Other duties/projects as assigned.

Competencies:

Sales:

  • Demonstrated ability to build and maintain solid working relationships with internal and external customers
  • Exhibits effective oral and written communication with location staff, supervisors, patients, and all referral sources
  • Must be highly self-motivated, flexible and service-oriented
  • Builds relationships with patients, caregivers, and referral sources
  • Strong organization, time and territory management skills
  • Be flexible, self-driven, accountable for results, autonomous, yet supportive of team efforts

RT:

  • Technical Capacity
  • Customer/Client Focus
  • Communication Proficiency
  • Initiative
  • Collaboration
  • Financial Management
  • Presentation Skills

Work Environment:

Sales: This job operates in the field by calling on existing and potential referral sources: i.e. Pulmonologist, Hospitalist, Critical Care Physicians, Hospitals, Case Managers, Social workers, etc.

RT: This job will require the employee to go to patient homes to set up and service devices.

Position Type/Expected Hours of Work This is a full-time position. Hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m., 40 hours per week. Entertaining in off hours may be required.

Job Requirements

Preferred Education and Experience:

  • Advanced training in sales skills
  • Medical or respiratory experience
  • Credentials as a respiratory therapist, Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT)
  • A Respiratory Therapist license in all states you will be working in
  • Respiratory Therapist must have extensive experience in a hospital setting, including ICU/CCU ventilator management


VieMed Offers:

  • Competitive Base Salary
  • Uncapped Commissions
  • (RT) Regions leading employer in RT Employee Education and Base Pay
  • Excellent Orientation Program
  • Health, Dental & Vision Insurance
  • PTO
  • 401K Retirement Plan
  • Car Allowance
  • Cell Phone Allowance
  • Fuel Card
  • Marketing Allowance
  • Life Insurance

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

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