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Sales Engineer

Ziosk – Dallas, TX

Ziosk is revolutionizing the experience and economics of the $472 billion restaurant industry.

Ziosk places interactive touchscreen devices on each and every table in the restaurant that enables guests to order food & drinks, play games, and pay on demand. Today there are over 180,000 Ziosk tablets deployed nationwide at 3,000+ restaurants including Chilis, Olive Garden, Red Robin, Outback, TGI Fridays, Friendlys, Yard House, and more handling over $12 Billion in transactions in the next year.

Ziosk is the pioneer and industry leader in tabletop technology and has been covered in the national media including the WSJ, NYT, Washington Post, CNBC, and Nations Restaurant News. Our rapid growth has created a number of new opportunities for people to join our team, including a Sales Engineer.

Summary

We are looking for a Sales Engineer to support the sales team for technical aspects of selling and implementing our Ziosk services in restaurants and other venues. This is a perfect opportunity for candidates who have a strong technical aptitude and area passionate about being on the front lines solutioning with our customers.

Responsibilities

  • Be a technical partner for our direct and channel sales teams in solution selling, inclusive of POS integration, payment integration, core Ziosk services, network and designing new capabilities for Customer needs
  • Build trust and strong relationships with prospects and customers (especially their technical leaders) to contribute to sales conversion
  • Partner with the Ziosk implementation team post-sale to successful venue deployments, inclusive of sharing customer specific information important for the transition to production
  • Promote customer confidence in Ziosk to develop long term business relationships
  • Recognize the customer s key challenges in their business operations and identify solutions

Qualifications

  • Bachelors Degree in a related technical discipline
  • Exceptional written and verbal communication skills
  • 5+ years of technical presales or relevant experience preferred
  • Excellent problem-solving skills
  • Experience in hospitality technology / POS / integrated payments a big plus
  • Ability to meet deadlines with high-quality work
  • Ability to identify issues and opportunities, develop solutions and make recommendations using multiple sources of information
  • Requires strong relationship management, sales support, and account maintenance/management skills to ensure a high level of customer satisfaction and work to maximize productivity

Ziosk is an Equal Opportunity employer offering competitive benefits and compensation. Candidates must be eligible to work in the U.S. and be able to commute daily to our office. No agencies or third party recruiters, please.

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