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Salesforce Business System Analyst/Project Manager

Job ID : 14943

Job Title : Salesforce Business System Analyst/Project Manager

Location : Sunnyvale, CA

Company Name : MSYS Inc.

Industry : Information Technology

Salary : $73,000 - $95,000  per year

Job Type : Contractor

Posted on: 2020-07-21

Required Skills : Project Manager, .Net Developer, SDLC, PMO Process

Benefits : No benefits are available

Role Duties:

  • Strong understanding of Salesforce. com best practices and functionality
  • Maintain and customize Sales Cloud, Salesforce CPQ and Service Cloud applications.
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Manage Salesforce security including roles, profiles, sharing rules, workflows, and groups
  • Manage operational requests and reporting including customer analysis and individual views and troubleshoot issues.
  • Evaluate new releases of Salesforce to determine functional requirements and provide
  • Detailed information on how changes will apply to all affected departments/users
  • Proven ability to design and implement new processes and facilitate user adoption.
  • Strong data management abilities
  • A documented history of successfully driving projects to completion
  • A demonstrated ability to understand and articulate complex requirements Administer KPI and related reporting for the sales group.
  • Coordinate activities between sales and other departments (such as marketing and training).

Education Skills & Experience:

  • Bachelor s degree
  • 3+ years managing IT projects dealing with Software Development (SDLC)
  • Experience working within an established PMO process
  • Experience managing 3rd party implementation vendors
  • Experience managing 3rd party support vendors General Project/Practice Related Competencies
  • Project /Practice Management

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