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Job ID : 15629

Job Title : SAS Admin

Location : Basking Ridge, NJ

Company Name : Wipro Limited

Industry : Information Technology

Salary : $52,410 - $94,350  per year

Job Type : Fulltime

Posted on: 2020-09-29


Required Skills : Base SAS, SQL, SAS Macro

Benefits : No benefits are available


Job Description:

  • As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined for the engagement.
  • Perform Trend analysis, identify the top few incidents, and work with respective teams/individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination.
  • Prepare Weekly and monthly status reports.
  • Participate in business meetings with various stakeholders on a need basis. Take corrective actions based on customer satisfaction surveys. Work on service improvement programs. Effort estimation/reviews on need basis for new projects.
  • Training of new team members. Able to work on Knowledge acquisition and updates to related documents
  • Minimum 7 years of work experience:

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