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School Technology Technician

Brunswick County Schools – Bolivia, NC

TITLE: SCHOOL TECHNOLOGY TECHNICIAN

PRIMARY FUNCTION:

The School Technology Technician supports and maintains both administrative and instructional computers, software, and networks. This work includes repair of all technology-related equipment. Employee provides on-site assistance in classrooms, media centers, computer labs, and administrative offices. Employee identifies problems and takes appropriate corrective action. Employee installs and upgrades all technology-related equipment in network and stand-alone environments. Typically, this employee will provide first response support from the system level for the maintenance and operation of computers, software, and networks at the building level. Employee may have multiple sites to maintain.

QUALIFICATIONS:

Licensing/Certification:

  • Valid North Carolina Drivers License
  • Certifications: A+, Network +, Security + certifications not required but a plus. Additional certifications in Microsoft and/or CISCO a plus.

Education:

  • An associate s degree in Computer Science,Technology or related experience

Experience:

  • Combination of (4) four years of education and/or experience with desktop and peripheral troubleshooting in a network environment
  • Experience in an educational environment, a plus.

ESSENTIAL FUNCTIONS:

This list is meant to be representative, not exhaustive. Some incumbents may not perform all the duties listed while in other cases related duties may also be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Under the supervision of the Client Services Manager, assists with the installation of hardware, software, and related peripherals
  • Ensures the maintenance of all computers and software by monitoring performance
  • Installs upgrades to hardware and software
  • Makes recommendations to building-level staff regarding upgrades and replacement of technology-related equipment
  • Operates standard and specialized electronics devices in testing and troubleshooting computers and other technology-related equipment
  • Attends classes and seminars to enhance knowledge of equipment and operating systems
  • Duties as assigned by Director of Technology

MINIMUM QUALIFICATIONS:

Knowledge Abilities and Skills:

  • Strong knowledge of computers and related technologies
  • Advanced knowledge of local area networks
  • Ability to communicate effectively with all levels of technology users
  • Ability to establish and maintain effective working relationships
  • Ability to prioritize work through time management to meet deadlines

REPORTS TO: Client Services Manager

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, determination of colors and ability to adjust focus.

WORK ENVIRONMENT:

The employee regularly works in indoor conditions and regularly works near video display. The noise level in the work environment is usually minimal to moderate. The employee interfaces with all levels of individuals within the school district.

TERMS OF EMPLOYMENT: 12 months

SALARY GRADE: 66

FLSA STATUS: Non-Exempt

OSHA: A Technology and Finance Department Systems Asset Analyst is not to handle any human body fluids, biological agents,laboratory chemicals,or be exposed to hazardous materials such as noise, asbestos, or carcinogens.

ADA: The employer will make reasonable accommodations to enable individuals with disabilities to perform essential job functions in compliance with the Americans with Disabilities Act of 1990.

This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Job Type: Full-time

Salary: $39,880.00 to $42,439.00 /year

Experience:

  • Desktop Support: 4 years (Preferred)

Education:

  • Associate (Preferred)

License:

  • CompTIA A+ (Preferred)
  • Driver s License (Required)

Work Location:

  • Multiple locations

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