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Security Assistant (OA)

US Department of Veterans Affairs – Seattle, WA

    Duties Summary

    This position is located at the Department of Veterans Affairs, Puget Sound Health Care System at American Lake Division in Tacoma, Washington.

    Responsibilities

    In this position you will perform a variety of complex communication duties such as monitoring and directing response to police and life safety communications, radio dispatching to officers for response to calls for police assistance. The major duties and responsibilities include but are not limited to:

    • Operating a variety of communication equipment;
    • Compiling information for reports;
    • Monitoring activity on electronic equipment;
    • Serving as a telephone operator;
    • Handling difficult calls/callers;
    • Conducting radio identification code checks;
    • Maintaining accurate records;
    Performs other related duties as assigned
    Work Schedule: 8,10,12 hour shifts at the need of the service
    Recruitment & Relocation Incentives: Not authorized
    Financial Disclosure Report: Not Required

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    5

  • Job family (Series)

    0086 Security Clerical and Assistance

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    • Assistants, Office
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  • Requirements

    Requirements Conditions of Employment
    • You must be a U.S. Citizen to apply for this job
    • Subject to a background/security investigation
    • Designated and/or random drug testing may be required
    • Selective Service Registration is required for males born after 12/31/1959
    • May be required to serve a probationary period
    • Selected applicants will be required to complete an online onboarding process
    Qualifications You must have at least one (1) full year specialized experience equivalent to at least the GS-4 level in the Federal Service that has given you the particular knowledge, skills and abilities required to successfully perform the duties of a Security Assistant that is typically in or related to police or security service telecommunication/radio dispatch experience. Specialized experience includes: operating a telephone switchboard to receive incoming calls, dispatching emergency personnel to scene of emergency, monitoring and testing alarm system(s), entering data into a computer, using a paging system, and maintaining records. -OR-
    If you do not have experience you may substitute education if you have successfully completed 4 years above the high school level in any field for which high school graduation (or the equivalent) is the normal prerequisite. -OR-
    You may use a combination of post-high school education and experience to meet total experience requirements at grades GS-5. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor s degree is creditable toward meeting the specialized experience requirements.
    In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English in order to meet the requirements of this position.
    You will be rated on the following Competencies as part of the assessment questionnaire for this position:
    • Clerical
    • Hardware
    • Technology Application

    IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
    For more information on these qualification standards, please visit the United States Office of Personnel Management s website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/ . Education

    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
    NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

    Additional information

    Physical Requirements: The work is primarily sedentary in nature in an office environment. Most duties can be accomplished from a sitting position. The mental stress is much more demanding than the physical stress because of the split decisions that must be made as a police or fire alarm activates, telephone ringing, and radio communication requesting instructions or information. You must have a keen sense of hearing in responding to numerous audible/visual signals of wire communication receivers, and occasionally weak radio transmissions or signals.
    Work Requirements: Performs duties in a temperature and humidity controlled environment at a radio/telephone console with associated equipment. Systems and equipment are electronic in nature, emitting signals, and tones of varying degrees of intensity. The area is confining and security for security purposes, with a normal noise level. The room is subject to being cooler than normal because of glass exterior walls, and fans to cool the SSTV Systems
    Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee s credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
    Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities (i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities), and/or disabled veterans with a compensable service-connected disability of 30% or more. For more information on how to apply using this appointment authority via the Selective Placement Coordinator within the office, contact the facility Human Resources Department at (206) 762-1010.
    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM s Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .
    This job opportunity announcement may be used to fill additional vacancies.
    If you are unable to apply online view the following link for information regarding an Alternate Application .

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC . WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
    Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your rating may be lowered and/or you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
    Candidates who apply under All U.S. Citizens announcements will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

    • Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;
    • Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;
    • Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and
    • Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
    Application of Veterans Preference : Category rating and selection procedures place those with veteran s preference above non-preference eligibles within each category. Preference eligible applicants that meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category (except when the position being filled is scientific or professional at the GS-09 grade level or higher).

    Background checks and security clearance Security clearance

    Other

    Drug test required

    No

  • Required Documents

    Required Documents

    IMPORTANT: Please ensure your resume include up-to-date contact information (phone number(s), email address(s), etc.)
    To apply for this position, you must provide a complete Application Package which includes:

    • Resume

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50 s (current/former Federal employees), documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).
    • Cover Letter
    • DD-214/ Statement of Service
    • Disability Letter (VA)
    • OF-306
    • Other (1)
    • Other (2)
    • Resume
    • SF-15
    • SF-50/ Notification of Personnel Action
    • Transcript

    Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx .

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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