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Senior Business Analyst


Job Id : 14045

Jobtitle : Senior Business Analyst

Location : Charlotte, NC

Company Name : Mitchell Martin

Industry : Information Technology

Salary : $37,000 - $98,000  PER YEAR

Job type : Fulltime

Posted on: 2020-06-05


Required Skills : Strong Written And Verbal Communication Skills Including Technical Writing Skills

Benefits : No benefits are available


Job Description:

 

  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customers served
  • Define configuration specifications and business analysis requirements
  • Define reporting and alerting requirements
  • Produce various adhoc reports for the supported team
  • Must have a great attitude and be detailed oriented
  • Own and develop relationship with partners, working with them to optimize and enhance our client's integration
  • Help design, document and maintain system processes Data analysis and heavy Excel reporting
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Communicate key insights and findings to product team
  • Proven experience in eliciting requirements and testing
  • Proven experience with Service Now, data analysis, Excel skills developing for slicing and dicing data for reporting and metrics
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Basic knowledge in generating process documentation
  • Strong written and verbal communication skills including technical writing skills
  • Great communicator
  • Very proficient in Excel & PowerPoint

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