Senior HR Business Partner

Cradles to Crayons – Boston, MA

ABOUT CRADLES TO CRAYONS:

Cradles to Crayons (C2C) was founded in 2002, with the mission of providing children from birth through age 12, living in homeless or low-income situations, with the essential items they need to thrive - at home, at school and at play. C2C is at the cutting edge of volunteer management, and through its Giving Factory provides unique, hands-on opportunities for people to help other people. Headquartered in Boston, MA, C2C opened in Philadelphia in 2007 and in Chicago in 2016.

How Our Model Works: Cradles to Crayons collects new and nearly new children s items through grassroots community drives and corporate donations. Donations are then processed and packaged by volunteers and are distributed to disadvantaged children through a collaborative network of social service agencies and school partners. C2C supplies these items free of charge by engaging and connecting communities that have with communities that need.

Cradles to Crayons meets a critical need as many children 12 years old and younger live in low-income and/or homeless situations. These living conditions can have negative effects on self-esteem as poverty can lead to increased social and emotional behavioral challenges; it impacts early education since half of children living in poverty start 1st grade up to 2 years developmentally behind their peers; and safety may be compromised as children living in poverty have increased risk of injury.

While meeting the immediate needs of low-income children, Cradles to Crayons also sets a foundation for lasting change by providing meaningful, tangible volunteer opportunities to thousands of individuals and families and hundreds of corporations each year by organizing clothing collections, hosting fundraisers, or working in the Giving Factory warehouse.

Cradles to Crayons earned the highest possible rating from Charity Navigator for several consecutive years. Only 2% of charities rated have received this distinction, differentiating C2C from its peers, exemplifying the high standard of service at C2C, and indicating that C2C outperforms most other charities in America.

POSITION OVERVIEW:

The Senior HR Business Partner provides market-based expertise and assistance for processes and procedures, and programs and initiatives related to HR and C2C team members. In conjunction with the VP of HR, the Senior HR Business Partner ensures that applicants are properly sourced and recruited; team members are oriented, onboarded and off-boarded according to C2C established business practices and educated regarding policies, benefits and culture; and managers and employees are utilizing existing systems to manage performance and salary reviews, trainings and other HR functions.

The HR Business Partner (HRBP) is also the primary benefits, Workers Comp and Safety administrator and technical expert for the organization. The SHRBP serves as main benefits liaison with carriers and brokers to resolve claims for team members. This position also oversees C2Cs risk management function including managing Workers Compensation (WC) across the network, liaising with affected staff and their managers (in assigned market), and working with providers, carriers and brokers to mitigate risk in the workplace and effectively manage treatment and claims. Coordinate annual WC audit with carrier, HRBP and Finance & Accounting Team. Additionally, the SHRBP is a member of the C2C Safety Committee, attending monthly meetings, and coordinating and facilitating available and required trainings to insure team member safety and wellness in the workplace.


For their assigned market, the SHRBP supports the overall recruitment process; ensures recruiting-related documents, benefits forms, performance reviews, onboarding/off-boarding templates and all other HR records for assigned market are appropriately filed and maintained; and leaders, managers and team members in assigned market are utilizing the HRIS system to maximize their capacity and efficiency. The HRBP also provides ongoing training and technical assistance to all market-based regarding all HR system related questions, processes and problems.

Finally, the SHRBP provides recruiting support for assigned market(s), doing resume, comp and phone screens; scheduling interviews; checking references and creating offer letters for potential hires.

MAJOR RESPONSIBILITIES:

  • Model and lead a positive One Cradles culture, underpinned by Cradles Cultural Values and related behaviors.

Human Resources Guidance & Support: (40% of position)

  • Serve as the primary benefits, Workers Comp and Safety administrator and technical expert for the organization. The SHRBP is the main benefits liaison with carriers and brokers to resolve claims for team members.
    • This position also oversees C2Cs risk management function including managing Workers Compensation (WC) across the network, liaising with affected staff and their managers (in assigned market), and working with providers, carriers and brokers to mitigate risk in the workplace and effectively manage treatment and claims. Coordinate annual WC audit with carrier, HRBP and Finance & Accounting Team.
    • Additionally, the SHRBP is a member of the C2C Safety Committee, attending monthly meetings, and coordinating and facilitating available and required trainings to insure team member safety and wellness in the workplace.
    • Serve as benefits liaison with carriers and brokers to resolve claims for market-based team members. Work with VP of HRIS to survey staff re satisfaction with existing benefits and interest in potential new benefits. Coordinate re Paycom systems usage to be sure benefits enrollments and terminations are processed in a timely manner. Manage team member leaves in accordance with state and federal laws; update individual information in Paycom system accordingly.

  • Coordinate onboarding and orientation of new staff in assigned market with hiring manager and representatives from C2C capacity building services (HR, IT, Finance & Accounting, Marketing) including review of cultural values, benefits eligibility, and performance goals setting system.
  • Facilitate C2Cs mentoring program in assigned markets, insuring that all new staff as well as team members being promoting and/or transferring to new positions are paired with mentors to be successful in their new roles.
  • Manage the off-boarding process for terminating staff in assigned market including exit interviews and coordination with representatives from C2C capacity building services (HR, IT, Finance & Accounting, Marketing).
  • Lead C2Cs organization-wide Wellness Initiative liaising with other market Coordinators on a monthly basis, producing monthly wellness newsletters and hosting monthly wellness raffles.
  • Manage all employee relations issues for assigned market including corrective action warnings, performance improvement plans (PIP), suspensions and/or terminations in accordance with C2C established policies and procedures.

Recruiting (40% of position)

  • Manage applicant life cycle in collaboration with hiring manager. Coordinate sourcing, recruitment and hiring of new staff as required including job postings, resume and phone screening, interviewing, references, offers and hires.
  • Move applicants for market-based positions through the Paycom ATS based on where their application is in the hiring process.
  • Send comp screens (via email) to all applicants identified by VP to determine interest in position based on salary range.
  • Schedule all phone, on-site and follow up interviews for applicants in assigned markets for C2C positions across the network. Insure that the rest of the HR team and the hiring managers are informed of these schedules and available to meet with applicants when scheduled. Introduce applicants to hiring managers once phone screened.
  • Send out reference forms to references provided by applicant finalists. Follow up with phone calls to obtain reference checks, using Spencer Stuart techniques with references.
  • Produce offer letters before sending them to applicants, copying VP of HR and hiring manager.
  • Direct the efforts and relationships of employment agencies and search firms for both temporary and full-time positions as needed.
  • Coordinate background, DMV checks, and federal employment verifications for all new hires in assigned markets.
  • Coordinate all onboarding materials and accounts for hired candidates, including communicating important employment information during delivery of offers (i.e. Paycom account information, instructions on signed C2C policies & procedures prior to start date, and necessary documents for background checks and employment filings).

Administration (20% of position)

  • Provide HR generalist support and functionality for assigned market: Boston
    • Manage HRIS to achieve total functionality with full implementation and use of all Paycom modules including but not limited to payroll, HRIS, time and labor management, ATS, LMS, position management (including comp and related functions), benefits administration, performance management, and expense management for markets supported. Train managers and team members in the use of the entire system, and insure systems data integrity and currency.
    • Manage benefits administration process for markets through the Paycom system, insuring that C2C broker is alerted to new enrollees and sending termination notifications to broker on a timely basis. Ensure all benefits changes are processed in payroll.
    • Facilitate annual performance appraisal and salary review process for markets by insuring that Paycom Performance Management module is set up appropriately well in advance of the annual process.
    • Schedule performance review and goal setting trainings for all team members, and insure that reviews (manager, self and 360s) as well as goals (performance and professional) are uploaded to the system in a timely manner.
    • Insure all team members performance and PDP goals are entered into the Paycom system by the established due date
    • Maintain Position Management Module for assigned positions, adding new positions, updating position details, and creating position seats as appropriate
  • Maintain and regularly update market-based HR filing system with all appropriate documents, converting existing paper-based files to e-files in the Paycom system wherever possible.
    • Ensure that all market-based job descriptions are current and uploaded to Box and Paycom (in all modules).
    • Insure that market-based onboarding checklists and mentoring agreements are uploaded to new team members Paycom folders within 30 days or their date of hire
    • Upload all market-based team member photos to Paycom and insure these photos are used when creating organizational charts and related models.
    • Manage all market-based uploads to employee folders in Paycom
  • Assist with the onboarding of all new team members and staff being promoted or transferring to new positions, including ordering:
    • Business Cards
    • Name Tags
    • Pictures uploads to C2Cs Organizational Charts in Paycom
    • Produce up-to-date org charts with team member pictures (at least on a quarterly basis) in Paycom for Board and team member review, grants submission and financial accountability purposes.
  • Send regular market-based birthday congratulations emails to C2C team members on their birthdays, fostering better communication and comradery across the C2C network.
  • Coordinate C2C swag for new hires and existing staff in assigned markets including the inventory, storage, distribution, and ordering in conjunction with Marketing. In conjunction with HRBP, maintain HR closet in neat and organized manner.
  • Purchase the following according to C2C policy: Coordinate market- based memorial and other donations for organization by purchasing remembrances for birthdays, births, deaths and marriages as defined by C2C policy.

Participate as member of Polices & Procedures Initiative, drafting and providing input for policy development, taking minutes of all meetings, and providing administrative support to team as needed.

  • Chair the C2C Safety Committee, overseeing monthly meetings and site inspection, and coordinating and facilitating available and required trainings to insure team member safety and wellness in the workplace.
  • Act as management liaison with Boston cultural initiative (TYT) team to plan and execute monthly social functions for market. Also provide coordination with other markets to insure that planning for social functions for team members is happening on a regular basis.
  • Serve as back-up Payroll Administrator.

REQUIRED EXPERIENCE/KNOWLEDGE/SKILLS/ABILITIES:

  • Ideal candidates for the Senior HR Business Partner are individuals who thrive in a dynamic, fast-paced, and collaborative work environment.
  • Minimum of 5-10 years of HR-related and strong project management experience required. Experience with recruiting and/or benefits management preferred.
  • Exemplary organizational and project management skills, attention to detail, and ability to manage multiple projects simultaneously required.
  • Strong written and verbal communication skills are critical.
  • Technological expertise (including payroll/HRIS platforms, Word, Excel, and applicant tracking systems) required.
  • BA degree in a related field and proven track-record of performance required.

DIVERSITY IS OUR STRENGTH:

Diversity and Inclusiveness are core values at Cradles to Crayons, and we continuously strive to be a team where everyone feels welcome and supported. It is the policy of Cradles to Crayons to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information and/or any other protected characteristic under applicable law. Individuals from underrepresented groups are especially encouraged to apply.


WORKING CONDITIONS:

This is a warehouse environment and normal changes in temperature are to be expected while working inside the warehouse or outside, on or around the loading dock. There are no hazardous or significantly unpleasant conditions.

ACCOMMODATION:

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made by Cradles to Crayons which may pose serious health or safety risks to the employee or others, or which impose undue hardships on the organization.

QualificationsCradles to Crayons - 30+ days ago - save job - original job

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