Senior Project Specialist

AARP – Washington, DC

Business Unit Description

AARP is a nonprofit, nonpartisan organization, with a membership of nearly 38 million that helps people turn their goals and dreams into Real Possibilities by changing the way America defines aging. With staffed offices in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands, AARP works to strengthen communities and promote the issues that matter most to families such as healthcare security, financial security and personal fulfillment. AARP also advocates for individuals in the marketplace by selecting products and services of high quality and value to carry the AARP name. As a trusted source for news and information, AARP produces the worlds largest circulation magazine, AARP The Magazine and AARP Bulletin.

AARP Foundation is AARPs 501 c3 charitable affiliate. We are a public charity with revenue from federal agencies, corporations, foundations and individuals. AARP Foundations vision is a country free of poverty where no older person feels vulnerable. Staff are located in Washington DC and throughout the US.

Every year, AARP Foundation helps millions of struggling older adults 50 and over win back opportunity by being a force for change on the most serious issues they face each day. Through the Foundations many groundbreaking and innovative programs and services, we create and advance effective solutions to meet their basic needs for nutritious food, safe and affordable housing, adequate income and much-needed personal connections.


Provide technology support to volunteers through OneSupport, email and phone which will include support related to technology training, resource documents, asset management, and similar topics. Additionally, support general tickets that are submitted through OneSupport which may include tax site related tickets, access issues and other topics as needed.

  • Actively participate on the National Technology Committee meetings and provide support to the group which may include, but is not limited to meeting agenda, supporting documents, and notes.
  • Lead the development of documentation and illustrations of the technology systems and processes for the Tax-Aide program and ensure that the consistency of technology training.
  • Coordinate program HotSpots issued to volunteers for tax sites that need Wi-Fi access.
  • Coordinate the development of technology related training modules and courses for the Learning Management System (LMS) to include, but not limited to collaborating with staff and volunteers, framework development, storyboard process, and course design using the identified e-learning software.
  • Coordinate the technology area of the Tax-Aide Resource Library in the Volunteer Portal.
  • In collaboration with technology staff and the Director, National Business Operations craft technology and security related policy and procedures for rollout to the volunteer cadre.
  • Participate in user testing for various Tax-Aide technology projects as needed.
  • Support the release of mass email distributions to volunteers, which will include the release of SMT Roundup, CyberTax, Technology Bulletins and similar communications.
  • Adheres to all AARP Enterprise-wide policies including ethics, security/privacy, records management, and purchasing.

  • Requirements
  • Bachelors Degree in Information Technology, Computer Science or related field and a minimum of 3 years of proven experience in project coordination, or an equivalent of related training.
  • Demonstrates strong working knowledge and practical experience in large organizations with direct responsibilities for complex information management systems and multileveled organization structures.
  • Proven track record in scaling effective and efficient technology solutions using various pathways.
  • Strong analytical, critical thinking, written and verbal communication and problem solving skills.
  • Strong technical skills and a proven ability to directly oversee and test ad hoc programming and Website management.
  • Exhibit a heightened sense of accountability to internal and external stakeholders and for outcomes created. Preference to take responsibility, coordinate multiple projects concurrently and deliver professional work-products within defined deadlines.
  • Ability and willingness to travel.

  • Benefits Offered

    AARP offers competitive benefits with a 401K, 100% company funded pension plan, health, dental, vision and life insurance, STD/LTD, paid vacation and sick, and other benefits.

    Equal Employment Opportunity

    AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.

    AARP - 30+ days ago - save job - original job

    All Jobs in Washington, DC

    • Senior Configuration Management Specialist

      General Dynamics Information Technology Arlington, VA

      View Job
    • Senior Desktop Support Specialist - Technology - Rockville, MD - Contr

      Finra Rockville, MD

      View Job
    • Investigative Research Specialist w/ TS

      Project Support Services, Inc. Arlington, VA

      View Job
    • Payrolled Flex Staff (NE) Temporary Content Management Specialist

      Marriott International, Inc Bethesda, MD

      View Job
    • IT Governance and Project Management Office - Specialist or Sr. Associ

      Inter-American Development Bank Washington, DC

      View Job
    • QUALITY ASSURANCE SPECIALIST (SR) - DHS - Secret required 19-060 (P)

      HMS TECHNOLOGIES, INC. Arlington, VA

      View Job
    • Database Specialist

      National Wildlife Federation Reston, VA

      View Job
    • Investigative Research Specialist w/ TS

      Project Support Services, Inc. Springfield, VA

      View Job
    • Financial Management Senior Consultant

      Deloitte Arlington, VA

      View Job
    • Network Administrator

      General Dynamics Information Technology Fort Belvoir, VA

      View Job
    • Program Manager, Digital and Global Engagement

      American Academy of Otolaryngology–Head and Neck Surgery (AAO-HNS) Alexandria, VA

      View Job

    Featured Articles

    Appearing For H1B Visa Interview? Here Are The Tips!

    09 September 2015

    The H1B visa program is the primary method for employers to recruit and hire International professionals and International students to work in the USA. The H1B visa enables US employers to hire foreign professionals for a specified period of time. The

    read more..

    The Complete Course Of SAP GRC Online Training

    27 April 2016

    SAP Governance, Risk and Compliance (GRC) module ensures maximizing strategic and operational performance by cost-effectively managing regulatory and policy compliance. It creates central nervous system that helps in managing the business more efficiently. It helps in ensuring that the work is done

    read more..

    BA Training And Placement For USA Candidates

    25 March 2019

    Business Analyst Training Course A business analyst (BA) is a person who analyses an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology.

    read more..

    Bill Seeking Exemptions for Foreigners with American PhD introduced in US

    02 June 2017

    A bill has been re-introduced in the US House of Representatives that seeks exemption for foreign-born or non-US citizens holding an US Ph.D. from American universities in science, technology, engineering or mathematics from the limitations in the annual cap for the H1B visa; employment-based green

    read more..

    Thanks For Your Feedback

    Attach A Resume First