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Service Appointment Coordinator

Westbury Toyota – Westbury, NY

Westbury Toyota is always seeking ethical individuals with great work habits. If you think you can contribute to our team, please apply!
In this role, you will be the link between the customer and our service department. You will be answering incoming calls to help customers schedule their service appointment, help them find out if their vehicle is ready for pickup and answer questions about their vehicle.
We are seeking a Service Appointment Coordinator to join our Team on a Part-Time basis.
What We Offer
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Long-term job security
  • Health and wellness
  • Discounts on products and services
Responsibilities
  • Interact with customers every day by following up over the phone after a Service Appointment
  • Listen to the customer, answer their questions, and direct customers appropriately as they request.
  • Schedule service appointments
  • Advise on recommended maintenance
  • Confirm scheduled & missed appointments
Requirements
  • Must be punctual and reliable
  • Must have strong computer skills, including Outlook, Excel, and Word
  • Strong customer service background preferred
  • Must have excellent verbal and written communication skills
  • Must be punctual and reliable

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