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ServiceNow Developer


Job Id : 4954

Jobtitle : ServiceNow Developer

Location : San Francisco, CA

Company Name : CCS Globaltech

Industry : Information Technology

Salary : $63,000 - $140,000  YEAR

Job type : Contractor

Posted on: 2019-10-03


Required Skills : Excellent Analytical And Problem Solving Skills,Strong Knowledge Of The ServiceNow Data Model And Relationships

Benefits : No benefits are available


Position : Service Now Developer/Admin

 

Location : SFO,CA

 

Job Description :

 

  • We are currently seeking a Service Now Developer for our client in the Government Sector.
  • We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth.

 

Role Description:

 

The Service Now Developer /administrator would need to have at least 5 years of experience.

 

Job Responsibilities:

 

  • Configuration/Customization of the Service Now system, including creating workflows
  • Build service requests from customer requirements including requests, request items and tasks using workflows -to manage data flows from the customer to the support teams providing the service
  • Uses scripting tools and Service Now functionality create script to automate rote tasks being done in Service Now.
  • Performs integrations and process automation using Service Now Orchestration.
  • Load, manipulate and maintain data between Service-now and other systems.
  • Thorough understanding of ITIL/ITSM processes Performs system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.
  • Hands-on design, development and deployment experience with the Service-now platform.
  • Service now implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
  • Provide ServiceNow administration, maintenance and portal development Modify ServiceNow to fit the client defined processes, where needed Position IT team to execute ISO/IEC 20000-1 compliant processes effectively via ServiceNow Help IT Team show client senior leadership value in the standardization of workflows across the Client environment
  • Help ensure IT team has a well-managed event and robust ServiceNow production instance MUST provide transfer Best Practice skills to the IT team in the administration and maintenance of ServiceNow

 

Required Experience and Skills:

 

  • Experience in CMDB, Discovery and integration with other external modules.
  • Hands on in Glide and Jelly Scripting, Java Script, HTML, XML, AJAX. Done Integrations with 3rd party tools using (web services, SOAP, email, MID, etc ).
  • ServiceNow administration experience.
  • 5 years of Service Now experience.
  • Hands-on experience developing using JavaScript.
  • Hands-on experience working with relational databases.
  • Hands-on experience with web UI development technologies that include HTML, CSS, and AJAX.
  • Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
  • Service Now Certified Application Developer ITILv3 Certification
  • Experience to gather requirement Understand Change Management Process
  • Able to Create strategic plan and move the service Desk improvement toward the end goal MUST have capability to engage with key stakeholders from each department and provide recommendation within Service Now application
  • Experience to present changes as plan and provide a Presentation to Management Able to work under client supervision and report back on daily base to Account manager
  • Provide a weekly report that notes tasks completed and the corresponding hours Provide documentation for scripts, workflows, and module deployments
  • Complete assigned as needed tasks per agreed-upon scope of work MUST have experience with upgrade module.

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