Social Media Content Review Agent- Spanish Speaker

Accenture – Seattle, WA

Do you want to gain valuable skills and experience working as a contractor?
ACCENTURE CONTRACTOR EXCHANGE Solves clients toughest challenges by providing unmatched services in strategy, consulting, digital, technology, operations and security. Develop and enhance your skills and experience, working across diverse teams, projects, and industries.
Project Description:
Review user generated content in a single review tool and classify according to policy. The work requires junior resources with Spanish foreign language skills, to perform basic workflow activities related to content review work (review content, create tasks, follow-up on open tickets, etc). Agents will be exposed to potentially disturbing content (Abuse, violence, gore, sexual) so candidates will need a level of resilience and maturity. The work is back-office, but they will be located on client premises and requires a distinct level of professionalism.
Responsibilities:

  • Review posts and classify according to policy
  • Provide insights and trends on content reviewed
  • Provide feedback and suggestions on review process and workflows
  • Provide suggestions for product innovation
  • General data entry related tasks
  • Minimum Qualifications:
  • Proficient in Spanish (Speak, Read, Write)
  • Active Social Media presence
  • Excellent work pacing (time management) skills, able to work independently
  • Attention to detail is essential to ensure the quality of work execution
  • Able to work in multiple tools/web browser windows at one time
  • Motivated, takes initiative, high energy
  • Ability to quickly utilize hot cues and key command shortcuts a plus
  • Familiar with MS office (mainly excel) for updating progress
  • Clear communicator

  • Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
    Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
    Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
    Equal Employment OpportunityAll employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
    Accenture is committed to providing veteran employment opportunities to our service men and women.

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