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Social Media Coordinator

CleanChoice Energy – Washington, DC

CleanChoice Energy seeks a dynamic, creative, highly motivated and detail-oriented candidate to help grow our social media presence and customer count. This is an exciting opportunity for the right person, to help build a different kind of energy company one that believes in renewable energy and shares the values of our customers. The right candidate will be able to improve current social media channels by increasing followers and engagement levels while maintaining brand standards. Coordinator will report to the Group Manager, Digital Marketing

Key Accountabilities

  • Responsible for managing, monitoring and growing all social media channels across the organization
  • Use social media channels to increase website traffic and support customer count growth initiatives
  • Create all design assets for social media distribution and as necessary for the digital team

Responsibilities

  • Responsible for managing, posting and reporting on all CleanChoice Energy Social Channels (Facebook, Instagram, Twitter, YouTube, LinkedIn)
  • Create, cultivate and follow a social media content calendar
  • Identify and implement strategies to grow social media followings and increase engagement
  • Create content distribution plans alongside content marketing, acquisition, retention and PR initiatives
  • Develop social media assets that align with the brand standards, brand voice and best practices.
  • Provide additional design work for the digital team
  • Provide weekly reporting on KPIs and this reporting to inform social media strategy
  • Conduct A/B tests regularly on social media channels
  • Provide customer service support to inquiries on all social channels, during and outside of business hours
  • Monitor social media channels regularly for engagement, during and outside of business hours
  • Work to improve review score on social media channels and encourage current customers to submit reviews
  • Gain an understanding of the retail electricity market
  • Other duties as assigned

Qualifications and Skills

  • 1-3 years experience working in a social media role
  • Demonstrated success in developing and growing social media channels
  • Strong design experience required
  • Excellent presentation as well as written and verbal communication skills
  • Attention to detail and ability to think strategically and quantitatively
  • Excellent time and project management skills, able to manage multiple projects with varying schedules simultaneously
  • Utility category experience helpful but not required
  • Ability to monitor social media channels outside of normal business hours
  • Bachelor s degree or equivalent

About CleanChoice Energy
CleanChoice Energy is a leading renewable energy company empowering residential and commercial customers to reduce emissions and support clean energy through 100 percent renewable electricity. CleanChoice s mission is to make clean energy accessible for everybody. CleanChoice supplies only clean renewable energy to customers, operating in eight states and the District of Columbia, bringing cleaner air closer to home. The company is a founding member of the Coalition for Community Solar Access, recently passed $1 million in total corporate donations to environmental and social impact organizations, and has been awarded the highest level of B Corp certification.

Location
A sunny office in Washington, DC overlooking the C&O Canal National Park. We re one block from the Georgetown waterfront.

Compensation
This position offers compensation commensurate with experience and skills and a robust benefits package.

How to Apply
Our staff s diverse, multidisciplinary background drives our success. We strongly encourage women and/or people of color to apply. To apply, please submit a resume and cover letter via www.cleanchoiceenergy.com/careers/

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