Responsibilities As a developer in our Twilio practice, you work closely with customers as part of a small project team to design, develop, test, and deploy custom solutions using the Twilio Flex programmable contact center platform. Besides implementing contact center solutions, you will also at times design and build integrations between Twilio Flex and external systems, or fulfill a customer’s requirements using the various other Twilio APIs and services. You may also be involved in collecting requirements for a new solution during the pre-sales or elaboration process, documenting solutions we have developed, or communicating with customers about project status. Qualifications We are looking for people with at least two years of experience in software development, including full-stack web development. This is not an entry-level position. Experience working directly with customers or business stakeholders is a plus. You will thrive in this position if you enjoy solving new technical problems, learning new technical skills, working directly with customers at times, devising creative new ways to meet a requirement, and researching both technology and business topics using a variety of resources. To Be Considered For This Position, You Must Be A software developer with at least two years of experience Familiar with modern web development technologies and practices Deeply interested in technology, including complex enterprise software products, with a continual drive to learn more Motivated by the idea of learning about how people do their jobs and creating technology solutions to help them Persistent and creative at finding solutions to problems on your own; someone who can use documentation, Google searches, and trial and error to figure out a problem you haven’t encountered before.