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Sr. Technical Program Manager

Amazon.com Services, Inc. – Seattle, WA

  • 10+ years of Technical Program Management experience in a related industry (experience owning a program/product/feature, scoping requirements, planning milestones, project management and working with technical teams)
  • 5+ years of experience leading software development projects with aggressive schedules
  • Bachelor s degree in Engineering, Computer Science or related technical field
  • Strong communicator in both verbal and written forms and are equally adept in communicating upwards and downward

A Sr. Technical Program Manager (TPM) is responsible for managing the life-cycle of a complex cross-functional program with considerable impact. This role focuses on backend platform components within the Amazon Selection & Catalog Systems (ASCS) that power the Amazon.com shopping experience. More specifically, the Browse Team s mission is to organize a constantly changing catalog for optimum product discovery by online shoppers. This means building large scale, real-time ML classification algorithms to place new product listings into 100,000 s of possible product categories in markets around the world. As a large technology program owner, this role is accountable for the overall program strategy as well as driving teams inside and outside of the organization to deliver. A TPM will need to understand the systems in the program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. In order to ensure business and technical stakeholder needs are aligned, the TPM will need to drive mindful discussions that lead to crisp decisions. Provide a long-term perspective, context (past, current, and future) for business and technology choices. Collaborate with internal customers and technology teams to determine what projects move forward and in what priority order. Use technical judgment to question proposals and test assumptions. Enlist Senior Engineer and/or Principal support to ensure architecture(s) scale (or will scale) to match the think big business case. Make smart trade-offs (e.g., time vs. effort vs. features). Create plans that have clear, measurable success criteria. Clearly communicate progress and outcomes. Oversee the gap between teams, processes, and system architectures. Solve ambiguous problems, and proactively identify and mitigate risks (before they become roadblocks). Demonstrate good judgment in how and when to escalate (without damaging relationships). Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility, ensuring your program stays aligned with organization objectives.
In this role, you will work across diverse and global engineering/operations teams. You will work on some of Amazons hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. You will define metrics that capture long term success criteria and use data to identify new opportunities. You will regularly communicate with senior management (up to the Amazon S-Team) and other stakeholders on status, risks and regularly acquire executive sponsorship for cross team initiatives. You will manage and enable other TPMs/PMs reporting to you to succeed at executing on project delivery.


  • Masters Degree in Computer Science/Math or related field
  • Proven analytical thinking, skills in metrics creation and project management, attention to details, and exceptional organizational skills
  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
  • High level familiarity with data mining or machine learning
  • 3+ years experience with managing other TPMs/PMs

Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

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