Supervisory Medical Records Technician (Coder)

US Department of Veterans Affairs – Tacoma, WA


As a Supervisory Medical Record Technician (MRT Coder) in the Health Informatics and Information Management Service Line at VA Puget Sound Health Care System. The duties and responsibilities are carried throughout both divisions of the Medical Center.

Work Schedule : Monday - Friday, 08:00 am to 4:30 pm
Financial Disclosure Report : Not required


  • Provide oversight of MRTs with administrative responsibility for planning and directing the work of subordinate staff
  • Apply knowledge of medical terminology; anatomy and physiology; disease processes: treatment modalities; diagnostic tests; medication; procedures, principles and practices of health service, and organization structure to ensure proper code selection is made
  • Perform a full range of supervisory responsibilities, to include evaluating the performance of staff, approving sick and annual leave requests, identifying educational or training needs, resolving employee complaints and taking disciplinary actions
  • Inform management of anticipated vacancies or increases in workload
  • Recommend employees for promotions, reassignments, recognition of superior performance, retention or release of probationary employees or other changes
  • Make decisions on the selection of employees of vacant or new positions
  • Select and assign codes from the current version of several coding systems to include current versions of the International Classification of Diseases (ICD), Current Procedural Terminology (CPT), and/or Healthcare Common Procedure Coding System (HCPCS)
  • Adhere to accepted coding practices, guidelines and conventions when choosing the most appropriate diagnosis, operation, procedure, ancillary, or Evaluation and Management code
  • Monitor regulatory and policy requirements affecting coded information
  • Perform reviews of health records to abstract medical, surgical, ancillary, demographic, social, and administrative data to ensure complete date capture
  • Assist staff with requirements needed to document the patient care provided, technical support in the areas of regulations and policy, coding requirements resident supervision, reimbursement, workload, accepted nomenclature, and proper sequencing
  • Ensure provider documentation is complete and supports the diagnoses and procedures coded
  • Consults professional staff for clarification of conflicting/ambiguous clinical data
  • Report incorrect documentation in the electronic patient health record
  • Ensure even workflow among staff to ensure expeditious handling of priorities and the meeting of deadlines
  • Prepare workload and production reports on operation and problems encountered; present requests for resource needs
  • Orient and instruct new personnel and students on unit operations, coding, abstracting, and use of an electronic medical record
  • Develop performance standards and conduct performance evaluations
  • Travel Required

    Occasional travel - Based on mission requirements, expected to report or travel to Seattle Campus, American Lake Campus, or any of our Community Based Out Patient Clinics as needed.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    0675 Medical Records Technician

    Similar jobs
  • Coders, Health Information
  • Health Information Coders
  • Health Information Systems Technicians
  • Health Information Technicians
  • Medical Records And Health Information Technicians
  • Medical Records Technicians
  • Requirements

    RequirementsConditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • QualificationsTo qualify for this position, applicants must meet all requirements within 30 days of the closing date of this announcement, 05/21/2019.

    Basic Requirements :
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Must be proficient in written and spoken English
  • Applicants may qualify based on experience, education or a combination of education and experience. The following qualifications are required for all applicants in this occupation at the entry level:
    Experience. One year of experience that indicates knowledge of medical terminology and general understanding of the health record. Six months of the required one year of experience must have provided the knowledge, skills and abilities (KSAs) needed to perform MRT work. OR,
    Education. Two years above high school with a minimum of 12 semester hours directly related to MRT work (e.g., courses in medical terminology, anatomy & physiology, and introduction to health records). OR,
    Experience/Education Combination. Equivalent combinations of experience and education are qualifying. The following educational/training substitutions are appropriate for combining education and experience:(a) Six months of experience that indicates knowledge of medical terminology and general understanding of the health record and one year above high school with a minimum of 6 semester hours of health information technology courses.(b) Successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision may be substituted on a month-for-month basis for up to six months of experience provided the training program included courses in anatomy, physiology, and medical record techniques and procedures. Also requires six additional months of experience that indicates knowledge of medical terminology and general understanding of the health record.

    Grade Determinations :
    At the GS-9 grade level Supervisory MRT Coders must have one year of experience equivalent to the next lower grade level.

    In addition to the experience above, the candidate must demonstrate the following KSAs:
    a. Ability to perform a full range of supervisory duties, to include assigning, planning and evaluating work, recommending awards, approving leave and resolving staff issues;
    b. Ability to provide or coordinate staff development and training, Centers for Medicare & Medicaid Services (CMS), and/or health record documentation guidelines; and
    c. Ability to coordinate work in order to complete duties in an accurate and timely fashion; and
    d. Leadership and managerial skills including skill in interpersonal relations and conflict resolution to deal with employees, team leaders, and managers.

    References: VA Handbook 5005/79, Part II, Appendix G35

    Physical Requirements: The work of this position is primarily sedentary. The employee sits comfortably to do the work. However, there may be some walking, standing, or carrying of light items such as manuals or files. The work does not require special physical demands.Education

    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

    Additional information

    This job opportunity announcement may be used to fill additional vacancies.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    If you are unable to apply online view the following link for information regarding an Alternate Application .

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, rsum, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate s education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will recommend grade and HR will determine step in accordance with policy.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Background checks and security clearanceSecurity clearance


    Drug test required


    Position sensitivity and risk

    Non-sensitive (NS)/Low Risk

    Trust determination process


  • Required Documents

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

  • Resume

  • VA Form 10-2850c Application for Associated Health Occupations can be found at: action.asp?FormNo=2850&tkey=&Action=Search .

    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50 s (current/former Federal employees), etc.

  • Cover Letter
  • DD-214
  • OF-306
  • Other
  • Other Veterans Document
  • Resume
  • SF-15
  • SF-50
  • Transcript

  • Veterans Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference, please visit .

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits .

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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