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Supplier Performance Manager

Wayfair – Boston, MA

Job Description
Supplier Performance Manager
Our Supplier Performance Teams are responsible for transforming a network of thousands of individual vendor businesses into a flawless fulfillment network. We manage the supplier fulfillment network for Wayfair, Joss & Main, All Modern, Wayfair Supply, Birchlane, and Perigold. In addition to working extensively with our external partners (suppliers, carriers), we are plugged into every department within the company from finance to marketing.
What You ll Do
  • Analyze key performance metrics to root cause performance issues and drive change
  • Build strong relationships with suppliers and collaborate to improve their operational performance
  • Report performance trends and improvements to senior management
  • Contribute to the development of tools and processes which make our team and suppliers more efficient (and effective)
  • Work cross functionally with groups company-wide, including Category Management, Buying, Data Integration, and Warehouse Fulfillment
  • Attend tradeshows to visit key suppliers and travel to supplier warehouses to view their operations first hand
  • Drive supplier adoption of key tools and technology (EDI, inventory, and supplier extranet)

What You ll Need
  • Bachelors Degree
  • 4+ years of e-commerce, retail merchandising or management consulting experience
  • Articulate and persuasive communication skills, both written and verbal
  • Track record of successful negotiation and relationship management skills
  • Ability to hit the ground running a confident, entrepreneurial self-starter
  • Demonstrated senior presence, recognized as an effective manager. Experience managing others preferred
  • Ability to manage and prioritize projects, and to delegate tasks appropriately
  • Innovative problem-solving skills dissect and determine root causes of problems, and implement solutions
  • Track record of taking on big challenges and delivering despite obstacles and limited resources
  • Experience in business and data analytics, Excel, SQL
Tag:
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