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Support Specialist II

Job Id : 172

Jobtitle : Support Specialist II

Location : Washington, US

Company Name : Rice University

Industry : Information Technology

Salary : $50,000 - $100,000  PER YEAR

Job type : Fulltime

Posted on: 2019-06-21

Required Skills : Ability To Learn New Operating Systems Versions And New Application Packages To A Level Of Being Able To Train Others

Benefits : No benefits are available

Skills Required - Demonstrated intermediate knowledge of the concepts, practices and procedures of desktop support - Proficient knowledge of various software and hardware and how they are configured and interface with each other - Good analytical, collaborative, creative, problem solving, research, and verbal and written communication skills - Proven ability to train end users Skills Preferred - Familiarity with smart phone support and a desire to self-teach and keep up with new smart phone technology - Familiarity with consumer type Linux OS at any level - Excellent communication, interpersonal and customer service skills - Ability to supervise student employees, motivate, train them and communicate with them effectively - Ability to learn new operating systems versions and new application packages to a level of being able to train others - Ability to communicate with IT network specialists and system administrators at a functional level and the ability to interpret infrastructure changes and their     effects on IT customers - Good command of the English language and ability to communicate in clear speech over the phone

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