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System Administrator

Job Id : 7946

Jobtitle : System Administrator

Location : San Francisco, CA

Company Name : Thoughtwave Software And Solutions

Industry : Information Technology

Salary : $23,000 - $83,000  YEAR

Job type : Fulltime

Posted on: 2019-11-27

Required Skills : AWS, Virtual Machine, Help Desk, VPNs, Troubleshooting

Benefits : No benefits are available


  • Assist with server administration (Linux and Windows)
  • Provision, deploy and manage virtual machines in AWS
  • Manage and close help desk tickets
  • Assist with level 3 customer support tickets when necessary
  • Monitor and troubleshoot backups
  • Monitor server disk errors and schedule maintenance as required
  • Monitor and troubleshoot site-to-site VPNs
  • Monitor server alerts and proactively fix as required
  • Monitor and troubleshoot DFS replication between domain controllers
  • Preparing for new employees (configure laptop, phone, desk setup, etc.)
  • Manage Active Directory (adding and removing users, groups and permissions, internal DNS)
  • Manage the company gmail account including adding users, groups, permissions, password resets, etc.
  • Create and move Postgres database backups to testing servers for the support or engineering team to troubleshoot production tickets
  • Manage the phone system including adding new employees and call group modifications
  • Disaster recovery testing and reporting
  • Documentation of processes and procedures
  • Support the IT department in the maintenance of hardware, software, and other systems


Experience & Skills:

  • 2+ years of relevant work experience
  • 1+ years of Linux administration experience
  • Bachelor's degree
  • Experience with Postgres, MySQL, and Tomcat a plus


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