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Systems Administrator

Chenega Corporation – Dayton , OH

Management, Information Technology

Salary : $50000 - $80000  / YEAR

Duties and Responsibilities:

Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.

Provide support for implementation, troubleshooting and maintenance of IT systems

Manage IT system infrastructure and any processes related to these systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem

Provide support for the escalation and communication of status to agency management and internal customers

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Install/load operating system and application software

Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof

Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance

Integrate new technologies into new and existing systems including the transition and migration of corporate systems.

Execution of on-site, on the floor, technical and system administration support

Support requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements

Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products

Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.

Attend meetings weekly and provide weekly status reports.

Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.

Attend Authorized Outage, Firewall Change Request, and Root Cause Analysis Boards as required

Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.

Conduct routine and emergency maintenance of assigned data center equipment

Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers

Collaborate and contribute to the development, administration, and testing of backup and recovery plans

Participate in technical research and development to enable continuing innovation

Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS

Maintain operational, configuration, and other standard operating procedures (SOPs).

Verify system availability with existing Enterprise tools

Will serve in a supervisory capacity overseeing a team of technicians

Other duties as assigned

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