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Systems Support Analyst 3

Kforce Technology – St. Louis, MO



Testing, Process Improvements (Business), Documentation, Information Security, Search (Computer Science)



Salary : $40000 - $49000  / YEAR

Job Description

RESPONSIBILITIES:Kforce has a client in search of a Systems Support Analyst 3 in Saint Louis, Missouri (MO). Essential Functions:

Provides technical systems support within a technology organization

Duties are varied and may include one or more of the following: provides support for complex technical issues and initiatives related to assigned applications, systems, databases and/or other technical products and services; uses diagnostic and other tools to maintain, troubleshoot and restore service or data to systems; evaluates service level agreement criteria and identifies gaps in current technology process; participates in migrations from development to production, upgrades, installations and/or configurations; may write queries to extract data and validates data loads; completes project sizing; updates/writes documentation and procedures and assists with related training; troubleshoots network, hardware and software issues using general guidelines, templates or direction from others; participates in writing test scripts; maintains change or issue logs; analyzes performance trends and recommends process improvements; understands quality, security and compliance requirements for supported areas and reviews changes for risk to production systems; participates in testing and updating the business continuation plan Job Requirements

REQUIREMENTS:

3+ years of systems support analysis experience

To be considered for this position, candidates must have experience in a similar role or they must possess significant knowledge, experience, and abilities to successfully perform the responsibilities listed Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
 

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