Get your dream job within 2 days (HURRY UP)ENROLL NOW
+

System/User Support Engineer (Application Support)


Job Id : 5565

Jobtitle : System/User Support Engineer (Application Support)

Location : Irving, TX

Company Name : BuzzClan LLC

Industry : Information Technology

Salary : $18,000 - $71,000  YEAR

Job type : Fulltime

Posted on: 2019-10-14


Required Skills : System, Devops , Python, Python , Powershell, Devops , CI/CD, JIRA , Jenkins , Ansible

Benefits : No benefits are available


Job Description:

  • Responsible for the design and development of medium to highly complex systems.
  • Skills include system design and analysis as well as business skills.
  • Works with data and project managers to understand systems and consults with customers to understand needs.
  • Developments and implements new systems, corrects software errors in existing systems, and works to improve performance through hardware upgrades.
  • Manages computer systems in a business environment and responsible for resolving technical issues.
  • Knowledgeable in programming, data structures, computer systems, and software engineering.
  • Bachelor's degree in computer science, software engineering, or other related field.
  • Ability to manage multiple assignments.
  • Superior written and oral communication skills.
  • Identify, diagnose, and resolve software issues reported by customers
  • Install and maintain software and provide assistance with configuring system software
  • Provide one on one assistance to the end user regarding the technical flaw, either by trouble ticket, phone, email, or in person
  • Coordinate with the third party vendor for timely repair of the system under the maintenance agreement warranty
  • Manage user access requests and ensure Verizon audit policies are performed regularly
  • Assist with system design and software testing to prevent technical breakdowns in future
  • Document Bugs and Application Issues
  • Be the subject matter expert in one of the following 3 areas of system.
  • Security Managementb. Virtualization / Scaling / AWSc. c Management

 

MUST HAVE SKILLS:-

  • Must have excellent interpersonal and technical skills to troubleshoot problems accurately
  • Must have grace under pressure and possess a patient attitude to deal with a variety of situations and personalities.
  • Must be able to listen attentively, speak calmly and document user problems comprehensively
  • Must have good judgement, clear communication skills and the ability to help others.
  • Must have the ability to learn new software and apply deductive reasoning to analyze technical issues
  • Web technologies IIS, Apache, Tomcat, Weblogic

 

Preferred:

  • Database technologies Oracle- Powershell, Python, MS Batch- DevOps and CI/CD process implementation using tools like JIRA, Jenkins,
  • Ansible Preferred - Extensive experience in deploying docker images and its management.
  • Expertize in one of the following areas:a. Security Management Preferred b. Virtualization / Scaling / AWSc. Performance Management

Latest jobs for you

  • AWS Solution Architect

    3K Technologies Santa Clara , CA

    Job Description : Solid experience (10-15 years) with on-prem and cloud (private and public) ...

    View Job
  • Senior Software / Data Engineer / Petabyte-scale

    Workbridge Associates San Francisco, CA

    This person should be a strong Java developer and experience with Hadoop stack, Spark, Hive, ...

    View Job
  • Test Execution Lab Technician FQA

    Kelly Services Irvine, CA

    Job Description: The Test Execution Lab Technician (Firmware Quality Assurance) will be ...

    View Job
  • Test Engineer

    Sira Consulting Nashville, TN

    Job Description : Skills required: 5+ years Healthcare, Automation testing, UFT, Web ...

    View Job
  • Java Developer - W2

    Sira Consulting San Jose, CA

    Job Description: Required Skills: Post Java Developer with 8+ years experience Java ...

    View Job

Thanks For Your Feedback

We’re an equal opportunity provider.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
OPTnation.com is not a Consulting Company/Training Company/H1B Sponsor.

Attach A Resume First