Job Id : 529
Jobtitle : Technical Analyst
Location : Little Rock, Arkansas
Company Name : AgriBank
Industry : Information Technology
Salary : $50,000 - $60,000 YEAR
Job type : Fulltime
Posted on: 2019-07-01
Required Skills : Skill In Analyzing Information To Formulate Logical And Objective Conclusions
Benefits : No benefits are available
Associate’s degree in computer science or related field
5 years of related experience
Or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Required Knowledge and Skills
Working knowledge of Microsoft Systems and Technologies
General knowledge of software roles, services and applications
General knowledge in installing, administering and configuring technological platforms and systems
General knowledge in working with switches and routers
Skill in listening and conveying awareness of a customer's problem or issue to find resolution
Skill in analyzing information to formulate logical and objective conclusions
Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
Skill in planning and coordinating projects
General knowledge of network infrastructure and concepts
Deep understanding of professional customer service principles and practices
Skilled at troubleshooting issues remotely
Skilled at providing hardware and peripherals support to users
Skills in working with mobile devices preferred
Skilled at working with Microsoft Windows, Microsoft Active Directory and other related systems
Knowledge of alternate operating systems a plus
Skilled at working with Microsoft Office applications
Understanding of general systems security
Skilled at troubleshooting software issues
Ability to travel up to 50% of the time to various branch locations
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