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Technical Operation & Testing Specialist

AW Technical Center USA – Plano, TX

Aisin AW is a world leader in automatic transmissions and in-vehicle navigation systems. Headquartered in Japan with offices throughout the world, Aisin AW consistently delivers top quality products to our customers.

AW Technical Center USA, INC., (AW-TC) was established in 1999 as an overseas subsidiary of Aisin AW Co. to research and develop automatic transmissions and vehicle navigation systems for the auto industry. AW-TC has four locations in North America; Ann Arbor, MI; which has a focus on the R&D of automatic transmission systems; Plymouth, MI, Plano, TX and Santa Clara, CA that focus on vehicle navigation systems.

Job Description As a Technical Operation & Testing Specialist in the Project Management organization of our Vehicle Information Technology division, you will be responsible for working directly with the customer to validate current legacy and next generation navigation systems and telematics services for connected vehicles. These services enable communication between the connected vehicle and the cloud. The Operation & Testing Specialist works with the customer to complete project management validation activities including test drives to identify technical product issues, and serve as an interface to the software development team.

Work Status

Must be eligible to work in the U.S. and possess a valid drivers license for vehicle test driving.


  • Understand AW Navi specification and Navi system.
  • Perform the IQS analysis and propose countermeasure ideas.
  • Benchmarking of other Navi system / service.
  • Test driving internally and with customer.
  • Verify map updates and software updates version on server.
  • Effectively balance customer expectations with internal capabilities & constraints.
  • Balance the needs and requirements of the client and Aisin AW while always prioritizing the end user experience.
  • Negotiate with customers and suppliers of the ownership of issues raised at test drive and relate them with software group in Japan.
  • Monitor issues from test drives and report the progress weekly.
  • Coordinate with Tier 1 and update software as needed.
  • Map update master SD card release once a year on AWTEC MI site.
  • Master SD card validation twice a year at AWTEC MI site.
  • Maintain Project Action Item Log (Internal/External) and responsible for team meeting minutes and distribution as assigned by the project manager.
  • Participate in all team meetings as required.
  • Create purchasing requisitions as needed.
  • Prepare vehicle for test drive as needed.
  • Maintain company vehicles.

Required Skills:

  • Previous working experience on a project management or validation team in software development environment with a cloud based product or service.
  • Be a creative problem solver and able to resolve conflicts and filter conflicting agendas to determine path forward.
  • Must possess excellent communication skills and must be highly presentable and be able to interact with multiple levels in the organization and customers.
  • Excellent communication skills and ability to work in a cross cultural environment.
  • Genuine interest in next-gen vehicle technologies such as ADAS and MaaS with a desire, ability, and willingness to learn new technologies.
  • Self-starter who works proactively, must be outgoing, self-motivated, well organized and detailed oriented.
  • Must possess excellent communication skills and must be highly presentable and be able to interact with multiple levels in the organization and customers.
  • Knowledge of computer and use of software packages (Windows operating system, Excel, Word, and PowerPoint) required.

Nice to Have:

  • Familiarity with car navigation, ADAS and MaaS technologies
  • Experience working in a cross cultural environment, including working with overseas teams.
  • Fluency with Japanese language.

Education and/or Experience:

  • At least 5 or more years of related software validation experience.
  • Bachelors degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering or a related technical discipline.
  • Work Environment:
  • Occasional travel may be necessary.

Job Type: Full-time

Job Type: Full-time


  • Sotware Validation: 5 years (Required)


  • Bachelor s (Required)


  • Drivers License (Required)


  • Japanese (Preferred)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Other types of insurance
  • Retirement benefits or accounts
  • Education assistance or tuition reimbursement
  • Employee discounts
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules
  • Others

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